Buffalo Wings & Rings Management Team Supports Franchise Success

The great author M.D. Arnold once said, "A good leader leads the people from above them. A great leader leads the people from within them." At Buffalo Wings & Rings that is exactly how the management team has built a successful business and why franchisees should believe in their management team.

“Our leadership team has a high level of character and believes in our core values. It is a strong team with the same passion and enthusiasm for the business and building a great brand,” said Philip Schram, executive vice president of franchise development. “We are a unified team that is supportive and produces positive results.”

Leadership and growth

With new owners in 2005– each of whom took on a senior management role in the company, the brand soared to new heights with a continuous 13 percent growth annually. The new owners, Philip Schram, Nader Masadeh and Haytham David, created a franchise model for Buffalo Wings & Rings, offering a uniform management system that delivers a strong unit-level economic potential. In 2014, original investor Nader Masadeh moved into the president and CEO position. Under his leadership, Buffalo Wings & Rings plans to continue focusing on perfecting its brand and expansion.

“If I were a franchisee looking at a franchisor, I would make sure management is investing back into the brand. At Buffalo Wings & Rings we are all in it for the long haul as investors, managers and leaders,” said Schram. “It is important for our teams to know, as a company, we are not lining our pockets but rather distributing it throughout the company to constantly grow and make improvements.”

Buffalo Wings & Rings is privately held, thus creating a sense of family and ownership throughout the system. Management is fully vested in the company with success of its franchisees at the foundation.

Employee development focus

“Employee development, from the members of our corporate team all the way down to the cooks and wait staff in our restaurants, is an area where I and the rest of the management team are particularly passionate,” said Masadeh. “You’re only as good as your people, and we pride ourselves in managing and helping develop the best team in the industry.”

A commitment to its people is shown by the involvement management has on all levels, from training to check-ins, assistance along the way, continuous growth programs, marketing and constant investment.

“Franchisees are looking at the franchisor to look forward and prepare the organization for the next 5-10 years to come. The industry is always changing and we need to be at the top of our game,” added Masadeh. “Buffalo Wings & Rings is the kind of inviting place where friends and family like to get together, watch a game and share stories over great food, and I’m proud to lead this brand to even greater heights in the years to come.”