TL;DR
Hand & Stone Massage and Facial Spa has appointed Julie Hauser-Blanner as its new Chief Spa Officer, who will oversee franchise spa operations and focus on advancing business consulting practices. Hauser-Blanner has over two decades of operational leadership experience in the wellness and hospitality industries.
Hand & Stone Massage and Facial Spa announced the addition of Julie Hauser-Blanner as its new Chief Spa Officer. With more than two decades of operational leadership in the wellness and hospitality industries, Hauser-Blanner will oversee franchise spa operations, focusing on advancing business consulting practices, driving operational consistency, and strengthening franchisee partnerships.
“Julie’s remarkable track record of driving transformative growth and her ability to inspire teams make her an invaluable addition to our leadership team,” said John Teza, CEO of Hand & Stone. “Her extensive operations leadership experience and passion for supporting franchisee success align with core values and our vision to “make it the best hour of our client’s month.” We’re excited to welcome Julie to Hand & Stone.”
Hauser-Blanner’s career includes Chief Franchise Officer at European Wax Center (EWC), where she oversaw more than 900 locations and approximately $900 million in system-wide sales. During her leadership, EWC added 200 locations and achieved consistent same-store sales growth of over 20%. She also revamped operational processes and franchising consulting models.
Previously, she held executive roles as Senior Vice President of Operations at Front Burner Society and President of Le Duff North America. Her hospitality career began at Bloomin’ Brands, where she drove revenue growth from $300 million to $800 million as Regional Vice President of Bonefish Grill. She also held leadership roles at Outback Steakhouse, serving as a Vice President of Global Operations.
“Joining Hand & Stone is an incredible opportunity,” said Hauser-Blanner. “I’m honored to collaborate with a passionate team dedicated to delivering exceptional spa experiences and empowering franchisees to achieve their goals. Together, we will continue building on Hand & Stone’s strong foundation and elevate operational excellence across the brand.”
Delivering accessible and personalized skincare and massage services, Hand & Stone has over 650+ locations in the US with 1000+ available trade areas to grow in. After 20 years of consecutive growth, we have an average unit volume of $1.35 million!
In this story
This story was originally published in Franchising.com on December 13, 2024. Burnaze summarizes and links to the original reporting.
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