TL;DR
Kolache Factory has closed the dining rooms at its 26 corporate-owned locations due to a surge in COVID-19 cases. The company remains open for business, with customers encouraged to preorder online or by phone.
Kolache Factory remains open for business but customers are encouraged to preorder by calling ahead or ordering online.
In addition to our COVID-19 protection efforts, the following additional measures are in effect immediately :
Dining rooms closed
Self-serve beverage stations closed to customers; employees will serve everything at the counter
Bathrooms for employee use only, except for first responders
This move affects 26 corporate-owned Kolache Factory store locations in Texas, Kansas, and Indiana. Franchise locations will decide dining room status based on community mandated regulations and personal choice. Texas, and Houston in particular, is experiencing a dramatic surge in COVID-19 cases, which is what prompted the Texas-based chain to take a step back.
“With the surge we are seeing right now in our country, we are taking the preemptive step of shutting down dining rooms at all corporate-owned locations, so we can protect our customers and employees as much as possible, encourage social distance, and continue serving our communities fresh made kolaches,” said Dawn Nielsen, Kolache Factory COO “We understand this is a scary time, but we are committed to doing our part to protect one another and our economy. We appreciate your patience and understanding and hope you will continue to place online orders.”
Kolache Factory was founded in 1982 in Houston, Texas, by John and Jerri Banks, who identified a need for a fresh, high-quality breakfast that could be eaten “on the run.” The Banks encouraged consumers to try the high-quality, fresh pastries filled with fruits, meat, and cheeses and soon they were in high demand for business meetings, family breakfasts, on-the-go lunches, and afternoon snacks. Kolache Factory has been recognized as one of the Top 5 Drive-thru’s in America by Food Network, one of the fastest-growing companies in Houston and one of the top 50 food service bakeries in the United States by Modern Baking magazine.
In addition, Franchise Times magazine recently named Kolache Factory one of the 300 biggest brands in franchising by worldwide sales in 2017. In addition, Entrepreneur magazine named it among the top 200+ food-based franchises in 2019. Kolache Factory is privately owned and operated and headquartered in Katy, Texas.
In this story
This story was originally published in Franchising.com on June 25, 2020. Burnaze summarizes and links to the original reporting.
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