Franchisee Success: Why Candy, Scott Sr. and Scott Hockensmith, Jr. Became Successful with JAN-PRO

After earning their degrees on the East Coast, it was time for Candy and Scott Hockensmith to make a new beginning for themselves. The couple settled into their new digs in the Denver area in 1980, but they were anything but complacent—Scott went on to earn his MBA from Southern Illinois University and Candy earned an MA from the University of California.

Upon graduating with their MBA’s, Scott worked his way up to become the director of global sales for Siemens alongside his eldest son. While Scott was wheeling and dealing, Candy taught business communications seminars across the country. It was only a matter of time until the Hockensmith’s ambition would drive them to explore new pursuits, though. This time, that curiosity steered the family into the franchise industry.

Franchise choice

Candy, Scott Sr. and Scott Jr. perused food and retail franchises, but they wanted a surefire recession-proof business. That’s when commercial cleaning came to mind. After learning about the brand’s outstanding reputation, the couple chose to partner with JAN-PRO, an international cleaning franchising setting out to offer the highest-quality cleaning techniques and systems available to offices and commercial and health care facilities.

“We chose JAN-PRO because it is a business that is easily expandable, has an outstanding reputation and is also recession-proof,” XXX said. “JAN-PRO’s business model has a strong infrastructure with all master franchise owners being directly involved with each franchisee. The brand is also extremely family-oriented and consumer friendly.”

Business growth

The Hockensmith Family established the first JAN-PRO location in Colorado and has spearheaded growth throughout the state, currently managing more than 170 active franchisees. Combining corporate experiences, Scott, Candy and Scott Jr. have expanded the JAN-PRO business and helped other JAN-PRO franchisees to achieve success in their own locations. From managing Sales Force education to conducting training workshops and communication seminars, the team of three has the experience to positively affect the brand and every franchisee working with JAN-PRO.

The Denver JAN-PRO has been elected as the No.1 franchise in the system for several years by the JAN-PRO International team who base the award off franchise sales, account sales and account retention.

The Hockensmiths are JAN-PRO vets, having been with Jan-Pro for 13 years and are showing no signs of slowing down.

The winners of “Franchisee of the Year” in 2014 hope to have an additional 20 units open in the next 6 months with plans of opening as many as the market will support.