TL;DR
Desert Donuts is a family-owned dessert franchise offering customizable hot, made-to-order donuts and unique menu items, founded in Arizona in 2013 by Michael Gallegos and his daughter Gracee. The brand is expanding nationally through franchising with an estimated initial investment of $637,300 to $846,200.
Desert Donuts is a family-owned dessert franchise where customers can design their own hot, made-to-order donuts from scratch. Founded in Arizona and expanding through franchising, the brand is known for its playful, creative environment and one-of-a-kind menu offerings that include donut cereal shakes, donut ice cream pies and more. With a strong emphasis on community, family and fun, Desert Donuts is bringing “Arizona sunshine” and customizable sweets to neighborhoods across the United States.
Desert Donuts was founded in 2013 in Phoenix, Arizona by Michael Gallegos and his daughter Gracee. Created to bring joy and creativity to the dessert space, the brand puts customers in control of their treats — letting them choose from dozens of glazes, toppings and drizzles to create their perfect donut or dessert. The brand has since grown into a local favorite and is now expanding nationally through franchising.
Mission: To make people happy, one donut at a time. Desert Donuts exists to foster joy, creativity and community through a delicious and interactive dessert experience.
Vision: To bring Arizona sunshine and happiness to communities across the country through made-to-order treats, strong local partnerships and a fun, family-friendly culture.
Unique Selling Points (USPs)
Fully customizable, hot, made-to-order cake donuts
Specialty offerings like donut cereal shakes and ice cream donut pies
Locally roasted custom coffee blends
Engaging, interactive in-store experience (erasable message wall, mascots)
Vibrant and welcoming environment designed for families and kids
Veteran- and minority-owned brand with a compelling story
Proven business model with three existing locations
Triple concept business model (donuts, dessert and coffee)
Low overhead, highly teachable product model
Professional branding, supply chain support and loyalty programs
Revenue potential beyond the store via promotional product sales
Strong leadership with a passion for community service
Initial Costs: The estimated initial investment required to begin operation of a Desert Donuts franchise ranges from $637,300 to $846,20. The 2025 Franchise Disclosure Document (FDD) breaks these costs down as follows:
Initial Franchise Fee: When you sign a franchise agreement with Desert Donuts, you are required to pay a non-refundable initial franchise fee of $60,000. This fee is considered fully earned by Desert Donuts upon payment and is calculated using a uniform method for all franchisees as outlined in the FDD.
Qualified individuals who have been honorably discharged from any branch of the United States Military are eligible for a $5,000 discount on the Initial Franchise Fee for their first franchise location.
Ongoing Fees: According to the 2025 FDD, Desert Donuts franchisees are responsible for the following ongoing payments and fees:
ROI Potential: During the 2024 calendar year, the company-owned outlet in Phoenix, Arizona, saw gross sales of $292,346 and direct gross profit of $123,501.
Desert Donuts provides a comprehensive initial training program designed to prepare franchisees for successfully operating a shop. This training must be completed at least 45 days before the shop opens and is held at their training facility in Highlands Ranch, Colorado. It spans approximately three weeks and is mandatory for the franchisee (or Managing Owner) and one designated general manager.
Additional attendees may be allowed for an extra fee. While the training itself is provided at no extra charge for the first two attendees, franchisees are responsible for all associated travel and lodging costs. Supplemental training may also be required at the franchisor’s discretion, including on-site sessions that incur additional daily fees.
Desert Donuts supports its franchisees by offering guidance and approval during the site selection process, including providing site selection criteria and evaluating proposed locations. They supply access to a 242-page Operations Manual covering key topics such as setup, marketing, and business operations. Franchisees are also provided with approved vendor lists, branding standards, signage guidelines, and marketing approval processes.
Desert Donuts may coordinate an annual system-wide conference and administer brand marketing funds. However, franchisees are responsible for employee hiring and training, as well as ensuring staff meet uniform and operational standards.
Franchisees must use the point-of-sale and business management systems designated by Desert Donuts — currently Toast POS. They are required to purchase and maintain at least two POS terminals and an on-site computer system. Franchisees are also responsible for maintaining, repairing and updating their technology, with estimated annual maintenance costs ranging from $1,000 to $5,000. Additionally, franchisees must grant Desert Donuts access to data collected through these systems.
Desert Donuts does not set forth specific financial qualifications in its FDD.
Desert Donuts requires substantial operational involvement:
The franchise must be under the “active, continuing and substantial personal involvement and hands-on supervision” of the Managing Owner unless an approved Operating Manager is appointed
The franchise may not be run in a semi-absentee fashion unless the Operating Manager is properly trained and approved.
The Franchisor may appoint a manager temporarily only in emergencies, such as death or disability of the Managing Owner, and only until a qualified manager is in place
Owners must guarantee all obligations and cannot engage in any competing business during or after the term of the agreement for a specified duration and territory
Desert Donuts does not offer direct or indirect financing.
The global doughnuts market was valued at $11.22 billion in 2024 and is projected to grow to $15.12 billion by 2032, with a CAGR of 3.83%.
Desert Donuts stands out with its made-to-order donuts, customizable desserts and unique offerings like donut ice cream shakes and pies. Its fresh, on-demand approach and award-winning recipes provide a premium alternative to traditional donut chains.
Desert Donuts’ primary competitors include Dunkin’, Krispy Kreme, Duck Donuts, LaMar’s Donuts and Five Daughters Bakery.
Initial Inquiry: Begin by expressing your interest in franchising with Desert Donuts. You can do this by filling out the contact form on the brand’s franchising page.
Information Session: After your inquiry, the Desert Donuts team will reach out to discuss the opportunity in more detail. This session will cover the brand's culture, values and the unique aspects of its business model.
Evaluation and Decision: Both parties will assess the potential partnership. You'll evaluate if Desert Donuts aligns with your business goals, and it’ll determine if you're a good fit for its franchise family.
Franchise Agreement: If both sides agree to proceed, you'll sign the franchise agreement, formalizing your commitment to the Desert Donuts brand.
Training and Support: Desert Donuts provides comprehensive training to ensure you understand its operations, products and customer service standards.
Site Selection and Build-Out: Work with the Desert Donuts team to select an appropriate location and set up your store, ensuring it meets brand standards and is ready for customers.
Grand Opening: Launch your Desert Donuts store with the support of the corporate team, celebrating the start of your journey in bringing joy and delicious treats to your community.
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In this story
This story was originally published in 1851 Franchise on June 3, 2025. Burnaze summarizes and links to the original reporting.
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