Kallpod Created Custom Technology Solution for Flagship Facility Services to Provide Instant Service in Conference Spaces

When Mike Avila was on vacation at the Marriott Hotel in Burbank, California, the last thing he was expecting to be thinking about was work. But, as he enjoyed his time at the pool, he noticed a small, three-button device that allowed him to request service at the push of a button. That device was Kallpod, a technology platform that facilitates real-time communication for the hospitality industry.

The device features buttons that can be programmed to suit a host of purposes. Avila immediately saw how it could improve his company, Flagship Facility Services, an integrated facility management organization that provides janitorial, culinary, engineering and ancillary staff management services.

“I realized that some of the buildings I manage could benefit from Kallpod’s technology for quick conference room turnover,” said Avila, who serves as Director of Operations at Flagship Facility Services. “Before using Kallpod, people were often waiting outside a conference room for up to 20 minutes for it to be cleaned between meetings. I wanted to eliminate this lag time, and Kallpod was the perfect solution.”

Kallpod developed a custom solution for Flagship’s client Splunk so that employees were able to communicate with Flagship’s staff if a conference room needed to be cleaned immediately. Kallpod enables Flagship’s staff to see when conference rooms call for service for immediate action.

“Because we’ve seen the immediate return on our investment, we are excited to continue applying Kallpod’s technology to different areas of all of our properties. We manage properties all over the country, and most recently, we are planning to open a high-end charter service airport just outside Seattle,” said Avila. “We are considering using Kallpods in all the restrooms to call for toilet paper, soap or cleaning services, in the dining areas of cafeterias, and even for safety purposes.”

Avila adds that unlike other devices that use QR codes or wireless internet, which can create operational issues, Kallpod uses radio frequencies, and the batteries are very long-lasting. When installing the technology in buildings that heavily utilize wireless internet, there is no worry of slow signals because the technology operates off of radio frequencies.

Gabriel Weisz, co-founder and CEO of Kallpod, was thrilled at the opportunity to expand Kallpod’s applications into facilities management. The brand, which initially started in the hotel space, has formed successful partnerships with restaurants, sporting & music venues, and now large-scale businesses across the country. The Kallpod team is able to create customized, bespoke solutions for a multitude of different environments.

“Our partnership with Flagship Facility Services clearly shows our ability to look at a client’s unique challenges, and create a custom solution,” said Weisz.