Franchise Deep Dive: City Wide Franchise Costs, Fees, Profit and Data

Company overview

City Wide Facility Solutions is a franchise business that specializes in commercial cleaning and facility maintenance services.

City Wide Facility Solutions was founded in 1961 by Frank Oddo as a janitorial service franchise. Over time, the company evolved from providing basic maintenance services to becoming a sales and management company. It transitioned away from directly providing maintenance services and focused on managing facility requests.

The brand launched a franchising expansion plan in 2001 to share its success with others beyond Kansas City. City Wide now has nearly 70 locations across the U.S.

and Canada, with aspirations of 166 locations by 2028. Over the course of 60 years, the franchise has grown from cleaning one building of less than 500 square feet to managing more than 400 million square feet of commercial space every day.

City Wide franchisees manage their overall franchise business. A jack-of-all-trades, they should have strong sales, sales management and operations experience. City Wide franchisees are awarded large, protected territories. Most available territories range between 1 million to 2 million in population with a large number of building counts.

Business model

Here are key aspects that define the City Wide business model:

• Commitment to Impactful Success: City Wide's foundational principle is driven by a deep sense of purpose. The team is dedicated to making a positive impact on the lives of everyone involved in the City Wide community. This includes franchisees, clients, employees, contractors and vendors. The emphasis goes beyond mere financial success; it is about being significant in the lives of individuals.

• Recurring Compounding Revenue Stream: City Wide sets itself apart with a diverse portfolio of over 20 different services. This breadth of offerings creates a recurring compounding revenue stream, making it a dynamic and resilient business. The variety of services not only opens doors for new opportunities but also contributes to the sustainability and growth of the franchise.

• Expertise in Sales and Client Relationships: One of the key strengths of City Wide's business model lies in its expertise in sales and client relationships. Franchisees are empowered to focus on their strengths — sales and management — while relying on contractors for technical expertise, equipment, inventory and personnel. This division of roles optimizes efficiency, allowing each party to excel in their respective areas. Meanwhile, the franchisor is committed to delivering top-notch support, training, technology and back-house services.

• Recession-Resistant Nature: City Wide's diverse range of offerings contributes to its resilience in the face of economic challenges. The franchise's ability to provide more than 20 different services ensures a level of recession resistance. The varied services cater to different needs, making City Wide a versatile and adaptable business even in uncertain economic climates.

Financial performance

The average unit volume is currently $8.07 million for the City Wide franchise network. For the top quartile, which comprises the 14 franchised locations that generated the most gross sales during the 2022 fiscal year, the average is $17.9 million.

City Wide’s initial investment range is $250,000 to $350,000. Other fees include:

• Territory fee: $15,000 – $50,000 based on territory population

• Technology Fee: $8,000

• Training Fee: $7,500

• Working capital: $100,000 – $150,000

The franchise fee is $70,000.

• Jeff Oddo — CEO and Owner

• Troy Hartman — President

• John Martin — Chief Financial Officer

• Travis Sill — Chief Technology Officer

• Ryan Sklar — Executive Vice President of Service Delivery & Innovation

• Willie Ramirez — Vice President of Operations

• Paul Weybrew — Senior Vice President of Service and Support

• Robert Natale — Vice President of National Business Development

• Lisa Grego — Director of People & Culture

• Heather Cotten — Director of Legal Administration & Contracts

• Kasey Skala — Director of Marketing

• Adria Hartwig — Director of Franchise Development

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