TL;DR
Welch's Chem-Dry, owned by David and Janet Welch, received the Perpetual Excellence award for superior service and customer satisfaction. The award recognizes the franchise's commitment to representing the Chem-Dry brand and providing exceptional service.
Welch’s Chem-Dry was established in 1997, and is owned and operated by David and Janet Welch. The Perpetual Excellence award is presented to a franchise that has consistently demonstrated superior service and customer satisfaction.
“Winning this award is a great honor and serves as a testament to our hard work and commitment to representing both Chem-Dry and BELFOR as a whole,” said David Welch, co-owner of Welch’s Chem-Dry. “Our business is set apart by our dedication to showing up on time with a professional attitude. As a friendly, knowledgeable, and reliable team that always strives to exceed customer expectations, this award truly means the world to us.”
“David and Janet embody the core values of the Chem-Dry brand due to their unwavering commitment to providing a deep, all-encompassing clean while prioritizing customer satisfaction,” said Ed Quinlan, President of Chem-Dry. “Their stellar business performance and dedication to providing exceptional service has truly set their business apart. We’re delighted to see them win the Perpetual Excellence award and look forward to seeing their continued success and growth as top-performing franchise owners.”
Chem-Dry uses an innovative process known as Hot Carbonating Extraction (HCE) to deeply clean carpets using a fraction of the water required for steam cleaning. What began decades ago as a simple process for removing spills eventually created the foundation for the company’s HCE process and changed the industry forever as an alternative to traditional steam cleaning.
In this story
This story was originally published in Franchising.com on April 9, 2025. Burnaze summarizes and links to the original reporting.
Read the full story at Franchising.comLiked this? Get the week's franchise news, explained
- Sunday 8 AM ET weekly + a monthly deep dive
- Sections picked for the industries you follow
- Every claim linked to its source. Free.