TL;DR
Cousins Subs' President Jason Westhoff shared his views on technology in the quick-service industry with QSRWeb, emphasizing its importance for brand success. Cousins Subs has invested in technology to improve customer experience and checkout process.
Cousins Subs’ President, Jason Westhoff expressed his views on technology and the quick-service industry with QSRWeb. Westhoff feels that it is essential that restaurant leaders learn about technology in order to maintain brand success.
As the industry continues to evolve, Cousins Subs invests in technology in order to meet customers’ expectations and create a smoother checkout process. This investment also enhanced its new point-of-sale that allows the Cousins system to run more efficiently.
“By making these investments, we have standardized our technology infrastructure and put a system in place that can positively impact our business for years to come. Not only do these enhancements improve in-store operations and reporting, they deliver a more rewarding guest experience," said Westhoff
In this story
This story was originally published in 1851 Franchise on June 11, 2019. Burnaze summarizes and links to the original reporting.
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