TL;DR
An article by Carrie Luxem discusses the importance of personal authenticity in business, including owning up to mistakes and apologizing sincerely. Being authentic in actions and having an open mindset is crucial in business.
We know the importance of putting our best foot forward, having an open and optimistic mindset and being authentic in our actions.
What is more challenging, though, is recovering gracefully when we falter. And that will happen, be it an off-day, words spoken in haste or a decision that proves incorrect.
What is critical is that you step up, own up to your mistakes and apologize, immediately and sincerely, to those impacted.
In this story
This story was originally published in 1851 Franchise on November 18, 2020. Burnaze summarizes and links to the original reporting.
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