TL;DR
First Watch, a daytime-only restaurant chain, has 474 locations across 29 states and saw 14.5% same-restaurant sales growth in 2022. The brand is majority owned by private equity firm Advent International and is not currently offering franchising opportunities.
First Watch is one of the largest privately owned daytime-only restaurant chains in America. It was founded in 1983 in Pacific Grove, California, though the brand’s headquarters has since been moved to Bradenton, Florida.
The breakfast and lunch concept is open seven days a week from 7:00 am to 2:30 pm. The brand serves classic breakfast items, as well as its specialty offerings like the Quinoa Power Bowl, Avocado Toast, Chickichanga and more. In 2019, First Watch opened its first fast-casual all-day restaurant called Sun & Fork in Nashville, Tennessee.
According to the First Watch investor page, the brand is growing through a company-owned model and is not currently offering franchising opportunities. The concept is majority owned by private equity firm Advent International.
Company Overview
There are 474 First Watch restaurants across 29 states. Under its belt, the brand has 366 company-owned locations and 108 franchised locations. The brand began offering franchises in 2008, but as of 2023, is not signing on new franchisees.
CEO Chris Tomasso says First Watch offers a compelling business model that helps its restaurant owners scale their business thanks to their generous food costs, hours of operation and restaurant conversion program.
Tomasso says the brand’s food costs are “some of the best in the industry.” And because First Watch is only open during the day, they’re able to focus on offering customers the best experience possible while providing employees and staff with a good work/life balance. As a result of the hours of operation, the brand has been able to hire and retain quality team members.
Growth Strategy
Another contributing factor in the brand’s success has been its model to convert other restaurant chains into First Watch locations. In 2014, the brand purchased the Arizona-based “The Good Egg” and converted 18 of them into First Watch restaurants. Just a few years later, the brand also bought the Colorado-based “Egg & I” restaurant chain and converted more than 20 of those restaurants.
Before opening a new location, the leadership team goes through a step-by-step real estate selection model that monitors factors like population growth rate, household incomes, traffic, visibility and access.
First Watch does not provide information about a franchisee’s financial performance, but according to the brand’s investor page, First Watch saw same-restaurant sales growth by roughly 14.5% in the 2022 fiscal year.
Training and Culture
CEO Chris Tomasso says the brand has put a heavy focus on strengthening its training program and reinforcing its culture. As part of that, they bring every new manager to Sarasota, Florida for “cultural immersion” training. When the brand was offering franchises, they worked with each new owner on everything from site selection and lease negotiation to ongoing marketing support and overall operations.
The initial investment required to begin the operation of a First Watch location can range from $899,800 to $1,522,000.
- Royalty Fee: 4% of gross sales once a month
- System Fund Contributions: Up to 3% monthly
The initial franchise fee required to open a First Watch location was $40,000.
- Chris Tomasso – CEO & President
- Mel Hope – Chief Financial Officer
- Eric Hartman – Executive Vice President and Chief Development Officer
- Dan Jones – Chief Operations Officer
- Calum Middleton – Chief Strategy Officer
- Laura Sorensen – Chief People Officer
- Jay Wolszczak – Chief Legal Officer & General Counsel
- Rob Conti – Senior VP of Information Technology
- Matt Eisenacher – Senior VP of Brand Strategy and Innovation
- Rania Khouri – Senior VP of Accounting and Financial Reporting
- Shane Schaibly – Senior VP of Culinary Strategy
- Lilah Taha-Rippett – Senior VP of Supply Chain
In this story
This story was originally published in 1851 Franchise on April 4, 2023. Burnaze summarizes and links to the original reporting.
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