TL;DR
Restoration 1 CEO Gary Findley will be featured on CBS's 'Undercover Boss' to showcase the company's operations. Findley went undercover in four cities, performing various jobs and witnessing the dedication of Restoration 1 employees.
Restoration 1® CEO Gary Findley will be featured on the Emmy Award-winning, hit television series “Undercover Boss,” Friday, March 11 (8:00-9:00 PM, ET/PT) on the CBS Television Network and available to stream live and on demand on Paramount+.
“Participating on the show was beyond anything I could have imagined," said Findley. “It was an incredible experience. Not only did I meet amazing people and hear their stories, but I also got to experience some of the dirtiest and most essential jobs in our business from the viewpoint of those on the front lines who are doing the work and representing the brand every single day.”
Dressed in a mullet wig, dyed beard and mustache, ripped western shirt and fake tattoos, Findley geared up and went to work in four different cities, including Dallas, Washington, D.C., Atlanta, and Denver. He was disguised as someone looking to get into the restoration industry and performed jobs including service calls for mold treatment, wet insulation removal, biohazard waste cleanup and more.
"I witnessed the emergency nature of this business firsthand and the critical need for dedicated service technicians who embrace 24/7 demands even in a pandemic," Findley said. "At every turn, I saw the skilled training of these employees and the customer service that they provide as the glue that holds our network together.”
In this story
This story was originally published in Franchising.com on January 27, 2022. Burnaze summarizes and links to the original reporting.
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