Freddy’s Frozen Custard & Steakburgers Names Todd Paladini as Company’s First Chief Information Officer

A Background in International IT

Paladini brings more than two decades of international IT leadership experience, with a track record of building and modernizing technology capabilities for multi-unit, guest-focused brands. Over the course of his career, he has led IT for hospitality and restaurant concepts including Cafe Rio Mexican Grill and Cinemark, and his time working across Central and South America has helped shape a global perspective on operational excellence, change management, and innovation.

“I am thankful to [President and CEO Chris Dull] and the entire executive leadership team for their trust and support as we move forward on this shared growth journey,” said Paladini. “Freddy’s has built a reputation for exceptional food and genuine hospitality, and I’m thrilled to be able to contribute to that unique experience for all of our FredHeads across the United States and Canada.”

Technology-First Strategy

As CIO, Paladini will partner with key stakeholders across the enterprise to optimize systems, processes, and decision-making through technology. He will work closely with the executive team, franchisees, and private equity sponsors to ensure technology serves as a catalyst for scalability, process improvement, and long-term value creation.

In addition to leading enterprise IT strategy, Paladini will help align technology investments with Freddy’s continued growth across North America, ensuring teams have the tools, insights, and systems needed to operate efficiently while maintaining the brand’s signature hospitality.

“Technology plays an increasingly critical role in supporting franchisees, strengthening operations, and delivering the fast, friendly experience guests expect from Freddy’s,” said Chris Dull, President and CEO of Freddy’s Frozen Custard & Steakburgers. “Todd’s deep experience leading technology for high-growth, multi-unit brands both domestically and internationally, makes him the right leader to build this new function and help us scale with intention. We’re excited to welcome him to the Freddy’s team.”

Freddy's is one of the fastest-growing burger and frozen custard franchises, offering premium ingredients, world-class support, and an impressive AUV of $2.6M*. Learn more.