Comfort Keepers and PocketRN Partner to Advance Dementia Care

Comfort Keepers®, a leading provider of in-home care, has announced a new national partnership with PocketRN, a virtual nursing pioneer, to support the delivery of GUIDE services through PocketRN — a transformative initiative designed by the Centers for Medicare & Medicaid Services (CMS) to improve the lives of people living with dementia and support their caregivers.

Selected as one of nearly 400 participants across the nation, PocketRN is leading Dementia Care Programs that make ongoing, coordinated support more accessible for families. Through its franchise network, Comfort Keepers is helping those families access respite services and hands-on, in-home care from caregivers specially trained in dementia and Alzheimer’s support.

“At Comfort Keepers, we’ve seen firsthand the daily challenges faced by individuals living with dementia and the families who care for them,” said CEO Natalie Black. “Partnering with PocketRN to support families’ access to GUIDE services through PocketRN allows us to elevate our impact by combining clinical virtual care with our in-home, person-centered support. Through this strategic collaboration, we’re able to deliver coordinated care, expert guidance and meaningful respite — empowering families to thrive together, even through the toughest moments.”

Through its Positive Pathways™ program, Comfort Keepers equips caregivers with advanced dementia care training focused on dignity, connection and joy. This collaboration brings together PocketRN’s Nurse For Life model and Comfort Keepers’ uplifting in-home care to ensure families receive coordinated, compassionate and continuous support.

Together, the two organizations are redefining what dementia care looks like — building a model that prioritizes dignity, connection and comprehensive family support across the nation.