TL;DR
Franchise Business Review hosted a webinar on using franchisee satisfaction data to drive strategic efforts and outperform competitors. The webinar was hosted by Eric Stites, CEO of Franchise Business Review.
If you’re a data-phobe, the idea of crunching numbers and deciphering data can lead to procrastination--or worse, making decisions without the proper intel.
Eric Stites, CEO of Franchise Business Review, recently hosted a webinar designed to help franchisors better understand how to use franchisee satisfaction data to drive strategic efforts and start outperforming competitors.
Starting with why you need collect franchisee satisfaction data (the more the better!) the webinar will show you how to prioritize problem areas and turn data into tactical steps for improvement, align ops and development efforts, make your relationships with franchisees and candidates more human. Plus, learn about other business intelligence tools you should be using if you’re not already.
In this story
This story was originally published in 1851 Franchise on April 6, 2017. Burnaze summarizes and links to the original reporting.
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