TL;DR
Lapels Dry Cleaning has opened a new location in Wilkes-Barre, PA, offering an environmentally friendly dry cleaning process. The location is owned by Parminder Kaur, who chose Lapels for its systems and programs after previously owning a transportation business.
“Lapels Dry Cleaning utilizes the world’s only 100 percent environmentally non-toxic cleaning process. Clothes are not only cleaned in a way that’s better for the environment but there’s no odor as you find with other dry cleaning processes. Clothes just look and feel better,” said Kaur. “We are so excited to bring the Lapels experience to the Wilkes-Barre area.”
Prior to owning Lapels Dry Cleaning of Wilkes-Barre, Kaur owned a transportation business. In looking for a franchise opportunity, she chose Lapels Dry Cleaning for its systems and programs.
“There are parallels in running a transportation business and a dry cleaning store and plant. It’s all about planning and logistics,” said Kaur. “Even though I had not necessarily been looking at dry cleaning franchises, I was so impressed with Lapels and its offering that it made my decision relatively easy.”
Lapels Dry Cleaning was one of five dry cleaners highlighted in the Global Dry-cleaning and Laundry Services Market 2021-2025 report, which projects the laundry and dry cleaning industry to grow by $ 13.62 billion during 2021-2025.
Lapels has pioneered its eco-friendly dry-cleaning experience over the past two decades. Lapels has a partnership agreement with GreenEarth®, the dry cleaning industry’s only non-toxic cleaning alternative for its newer locations. Using these kinds of solutions and the latest technology in equipment, Lapels is one of the few dry cleaners able to boast that there is no hazardous waste in their process. Their environmentally-friendly cleaning process has no odor and is gentler on clothes, thus lengthening the life of clothes.
Lapels Dry Cleaning also sets itself apart with its customer service. Lapels customers are greeted in a warm and inviting reception area with friendly customer service representatives. Most Lapels locations provide alterations and shoe cleaning/repair as ancillary services.
Lapels also offers its customers Automatic Rewards earning them credit towards free dry cleaning for every dollar they spend, Loyalty Programs, a VIP Program which eliminates the need to wait in line, the use of a 24 Hour Drop Off Service and FREE Home Delivery to all its customers. During the COVID-19 pandemic Lapels provided a “car hop” service where customers can drop off and pick up their clothing without ever leaving their cars.
“We wish Parminder much success in bringing the people of the greater Wilkes-Barre a first-class dry cleaning experience,” said Kevin Dubois, President and CEO of Clean Franchise Brands, the franchisor for Lapels Dry Cleaning.
Hours at Lapels Dry Cleaning of Wilkes-Barre are Monday through Friday, 7am to 6 pm and Saturday 9 am to 4 pm.
In this story
This story was originally published in Franchising.com on October 1, 2021. Burnaze summarizes and links to the original reporting.
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