TL;DR
Christian Brothers Automotive was named Best-in-Category in the automotive sector by Franchise Business Review. The company was recognized for its high franchisee satisfaction and performance.
“It is an incredible honor to be named at the top of our category,” said Brad Fink, VP of leadership and franchise development. “The relationship we build with our franchisees is our highest priority. This past year, it was extremely important for us to ensure our franchisees felt supported during such a challenging time. It brings such a great source of gratification that our franchise family consistently offers positive feedback about our training process, support system and rewarding business model.”
Franchise Business Review, a franchise market research firm that performs independent surveys of franchisee satisfaction, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance.
Christian Brothers Automotive was among over 300 franchise brands, representing more than 28,000 franchise owners, that participated in Franchise Business Review’s research. Christian Brothers Automotive franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, operations, franchisor/franchisee relations, and financial opportunity.
“There are thousands of successful franchise companies operating in North America, but many of those companies do not offer a solid investment opportunity for the actual franchise owners,” said Eric Stites, CEO of Franchise Business Review. “As an independent research firm, we rate the franchise companies in the marketplace today and identify those that have the highest levels of satisfaction and performance among their franchisees in order to educate potential buyers and help them choose which franchise to invest in. This year’s Franchisee Satisfaction Award winners truly are the best-of-the-best.”
Based on the business model that taking your car to be serviced shouldn’t be a chore, Christian Brothers Automotive offers a wide array of services, from simple upkeep and maintenance to preventative services addressing issues that would otherwise require more expensive repair and replacement down the road.
In this story
This story was originally published in Franchising.com on February 1, 2021. Burnaze summarizes and links to the original reporting.
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