Coffee and Analytics: The Turn of the Year. Another Chance. Welcome to 2023.

A coffee and analytics expert discusses the importance of reestablishing the foundation of a franchise website, profiling franchisees, and softly spending on FranDev efforts in 2023.

Read the original at 1851 Franchise
Coffee and Analytics: The Turn of the Year. Another Chance. Welcome to 2023.

TL;DR

A coffee and analytics expert discusses the importance of reestablishing the foundation of a franchise website and softly spending on FranDev efforts in 2023. The expert suggests making updates to the franchise website, profiling franchisees, and spending on FranDev efforts in the first quarter of the year.

Based on the researched candidate journey (which we studied extensively in 2022), it will take ~six months for a candidate seedling to bloom into a candidate flower (lead). For those profiled in December 2022, the fastest was “a few months” while the slowest was three years. Still, averaging out at ~six months.

Thus, your New Year’s Resolution should really be your July Resolution :)

I see January to March of 2023 as an opportunity to reestablish the foundation:

  • Make some updates to your franchise website.

  • Do a content refresh.

  • Profile your franchisees.

  • Softly spend on FranDev efforts.

Why?

With the turbulence in the economy, I believe the strongest spending months should be in Q2 and Q3. I was curious about spending behaviors in 2022.

The top six months based on spending were (in order of highest to lowest):

  1. December

  2. January

  3. September

  4. June

  5. March

  6. October

Reordered (chronologically):

  1. January

  2. March

  3. July

  4. September

  5. October

  6. December

The lowest spend months were August and February.

Now, if this were to align with the six month run, this would mean the lowest lead activity months were February and August (interestingly six months apart). This would also mean the best months would be June and July. How does that align with your data?

For those profiled in December, I also looked at their due diligence process — as I believe the opportunity to reestablish your foundational elements should happen in January and February this year.

Here are the aggregated responses:

  • Spoke with Franchisees

  • Online Research

  • Visited Locations

That’s it.

So, how can you elevate foundational elements for each of those categories?

Spoke with Franchisees:

Do you have franchisee stories on your Website? Are you sending out Meet the Zee to your leads through email? Do you have a Q1 Webinar set-up (video asset and understanding of activity of your dead lead database)?

Online Research:

Content, PR, End of Year Press Release.

Visited Locations:

What’s your owner story within your units? Perhaps not just “Franchise Information”, rather, meet the zee.

In this story

This story was originally published in 1851 Franchise on January 13, 2023. Burnaze summarizes and links to the original reporting.

Read the full story at 1851 Franchise

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