7-Eleven Franchisees Vote No Confidence in Corporate Leadership

After a months-long deterioration of franchisor-franchisee relations, the National Coalition of Associations of 7-Eleven Franchisees (NCASEF) released a statement in which it revealed its board has cast a vote of no confidence in the brand’s corporate leadership.

NCASEF represents the owners of nearly 7,000 franchised 7-Eleven locations in the U.S. The vote comes after NCASEF “repeatedly” asked 7-Eleven CEO Joe DiPinto to take steps to repair the broken relationship with store operators.

A multitude of issues concerning franchisees prompted the vote, chief among them the new “take it or leave it” franchise agreements -- written and implemented without collaboration, input or negotiation with franchisees -- that owners believe will compound the brand’s declining profitability.

“We are at an absolute low point in the history of 7-Eleven in the United States,” NCASEF Chairman Jay Singh said in a statement. “A recent survey of our franchise owners shows how bad things really are. Only 18 percent of current owners say, if they had to do it all over again, they would invest in 7-Eleven.”

Maddie has spent her career in the media industry, serving in various editorial roles before migrating into a hybrid content strategy and PR role with No Limit Agency. Her passion for storytelling and love of writing help her create meaningful content on behalf of her clients and fulfill No Limit Agency’s mission to tell people-driven stories. Maddie is a graduate of Saint Louis University, where she studied Communications with a focus in journalism and media studies as well as Sports Business.

In her spare time, Maddie can be found exploring Chicago’s food scene, watching an NBA game or lamenting over her middling fantasy baseball team.