TL;DR
Wendy's is rolling out delivery nationwide in partnership with DoorDash, bringing its menu items to customers in 48 major markets. The partnership was tested in Columbus, Ohio and Dallas earlier this year and received highly rated customer satisfaction scores.
Another day and another company rolling out delivery to its customers. According to a recent QSR Magazine article , Wendy’s is the latest company to announce delivery nationwide starting today. By partnering with DoorDash, the fast food chain can now bring its menu items to customers in 48 major markets.
“Rolling out delivery has quickly progressed, along with demand for convenience and delivery trends,” said Liz Geraghty, Wendy’s vice president of customer activation. “And there’s no better partner for Wendy’s than DoorDash—one of the fastest growing delivery platforms and one with a reputation for maintaining food quality and high customer satisfaction—both top priorities for us.
After testing the partnership in Columbus, Ohio and Dallas earlier this year, Wendy’s received very highly rated customer satisfaction scores. Dashers—those who delivery with DoorDash—keep food warm (or cold) and fresh during delivery with thermal bags and will only delivery within a certain radius to ensure efficient service and quality food.
In this story
This story was originally published in 1851 Franchise on December 1, 2017. Burnaze summarizes and links to the original reporting.
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