TL;DR
The Nutella Café, owned and operated by Ferrero, has returned to Downtown Chicago with a new design and menu. The café, located at 189 N. Michigan Avenue, features a refreshed design, expanded menu, and a convenient order-ahead option.
Chicago summer just got a little sweeter. Nutella Café, owned and operated by Ferrero, returns to 189 N. Michigan Avenue with a newly reimagined experience, featuring a refreshed design, expanded menu and, for the first time, a convenient order-ahead option.
In the heart of the Magnificent Mile, the Nutella Café is a one-of-a-kind destination no other city in the world can claim. As part of Ferrero’s ongoing dedication to evolving with guests, the Nutella Café has emerged from a complete revamp with a fresh new look, an expanded menu, and the beloved chocolate hazelnut-filled classics – crepes, waffles and more – that made it a Chicago staple for visitors and locals alike.
“Chicago is home to something truly unique, the world’s only permanent Nutella Café, and we could not be more honored to welcome guests back,” said Richard Fossali, Vice President and General Manager, Fannie May and Nutella Café. “While the space has been completely reimagined, it still delivers everything fans love about the Café. To bring that experience back to Michigan Avenue is a proud moment for everyone at Ferrero.”
The redesigned space draws from the iconic Nutella jar, featuring a custom ordering station inspired by its signature silhouette, along with a swirling bronze mesh ceiling and textured walls that echo the brand’s signature chocolate hazelnut spread. Dedicated zones for merchandise, ordering and dining create a more seamless guest experience while feature walls throughout offer “Instagrammable” moments for guests.
An elevated menu introduces new offerings, including:
Nutella Tiramisu Cups
Nutella Mocha Frappes
Nutella Milkshakes
Nutella Ice Cream Cones
Nutella Peanut Spread, now available as an add-on to cafe favorites
Assorted new gelato flavors from Ferrero partner, Vero Gelato
Guests can also enjoy fan-favorite items like customized Nutella jars, a beloved staple that keeps Chicagoans and visitors from around the world coming back. New merchandise including Nutella tumblers, key chains and mini totes will also be available for purchase.
Coming soon, guests will be able to order ahead for pickup or join a new waitlist to be notified when their table is ready. Whether stopping between meetings or making it a destination visit, the new features will make it easier than ever to enjoy the Nutella Café experience.
As the Nutella Café approaches its 10th anniversary in 2027, the newly renovated space marks the beginning of an exciting next chapter. For more information, visit nutella.com or follow along at @nutellacafechicago.
In this story
This story was originally published in QSR Magazine on July 17, 2026. Burnaze summarizes and links to the original reporting.
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