TL;DR
Franchise CEOs shared their pandemic experiences, with QSRs and service brands performing relatively well due to drive-thrus and essential business designations. The CEOs of various franchises, including Huddle House, Checkers, and Oxi Fresh Carpet Cleaning, shared their responses from early April through mid-May.
Starting in the early days of the Covid-19 pandemic, we asked franchise founders, CEOs, presidents, and COOs from different industries, sizes, and stages of growth how the coronavirus was affecting their brand. While some had to shutter all their units and see system-wide revenue drop to zero, others – most notably QSRs with drive-thrus and service brands declared essential businesses – held their own, with some actually improving year-over-year. We received their responses from early April through mid-May.
Michael Abt , Huddle House and Perkins
Frances Allen , Checkers & Rally’s
Jonathan Barnett , Oxi Fresh Carpet Cleaning
Kevin Bazner , A&W Restaurants
Susan Boresow , Title Boxing Club
Wade Brannon , Pigtails & Crewcuts
Michael Browning , Urban Air Adventure Parks
Nick Friedman , College Hunks Hauling Junk & Moving
Jason Kapica , Dryer Vent Wizard
Gordon Logan , Sport Clips
Scott Marr , Koala Insulation
Barbara Moran , Moran Family of Industries
Dawn Nielsen , Kolache Factory
Meg Roberts , The Lash Lounge
Christina Russell , Sola Salon Studios
Randy Simon , Freddy’s Frozen Custard & Steakburgers
Brandon Solano , Rave Restaurant Group
Christine Specht , Cousins Subs
Shelly Sun , BrightStar Care
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This story was originally published by Franchise Update in Franchising.com on August 16, 2020. Burnaze summarizes and links to the original reporting.
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