Zoom Room names new chairman, CFO

Zoom Room, the indoor dog training franchise, has made a pair of major leadership moves.

The Los Angeles-based company announced that it has a new chairman of the board and chief financial officer.

Ron Coughlin has been named chairman while Soumik Chatterjee is Zoom Room’s new CFO. The pet brand said According to Zoom Room, the pair of moves arrive as the brand looks to push its national footprint to 550 locations by 2030.

Zoom Room said that Coughlin will work closely with Zoom Room CEO Mark Van Wye and the management team while providing guidance on strategy, talent development, industry relationships, and long-term value creation.

With more than 30 years of experience, Coughlin previously served as CEO of PetCo and held leadership positions at PepsiCo and HP. While at PetCo, Coughlin helped grow revenue by more than 40% while expanding the brand’s veterinary footprint from single digits to over 280 locations.

“Zoom Room is the clear leader in the dog training space, serving a rapidly growing and underserved market,” said Coughlin. “What drew me to Zoom Room is the clarity of their model: recurring visits, community-based socialization, and a training methodology that actually works. The brand has a powerful mission, a highly scalable franchise model, and a visionary founder. I’m excited to support the team as they expand awareness, grow the franchise system, and continue maturing the business operationally.”

Zoom Room said Chatterjee brings more than 20 years of experience in strategy and finance including leadership positions at Petco, HP, Qualcomm, Capital One, and Accenture. Chatterjee most recently served as chief strategy and transformation officer at PetCo. During his tenure at the pet products retailer, he helped drive PetCo’s services business to over $200 million, drove 40% revenue growth, and led the company through a successful IPO.

“Zoom Room has built a highly differentiated platform in dog training, with a proprietary curriculum, training methodology, and technology, as well as exceptional unit economics and incredibly high customer satisfaction,” said Chatterjee. “I am thrilled to help fuel the growth ahead and contribute to a mission that makes a meaningful difference in the lives of pets and their owners.”

Zoom Room has about 60 locations open with another 100 currently in development. The company was established in 2007 and actively collaborates with animal rescue and welfare organizations at both local and national levels.

“These two appointments mark a pivotal moment for Zoom Room,” said Mark Van Wye, CEO of Zoom Room. “Ron and Soumik bring the kind of operating discipline and strategic clarity that allow us to scale without losing what makes Zoom Room work: our focus on socialization, our commitment to franchisee success, and our belief that training should transform the lives of dogs and their owners.”