TL;DR
Any Lab Test Now has been awarded the Franchise Customer Experience Certification for its validated practices that drive higher franchisee profitability. The certification process included an independent review of key practices, telephone interviews, and analysis of third-party data.
The Franchise Customer Experience Certification is awarded to franchise brands with validated practices that drive higher franchisee profitability. Any Lab Test Now underwent a comprehensive evaluation process, which included an independent review of 32 key practices, telephone interviews with franchisees and consumers, and analysis of third-party data.
The rigorous assessment by the Franchise Customer Experience Institute highlights Any Lab Test Now’s focus on creating value for both franchisees and consumers. The certification process validated Any Lab Test Now’s effective practices and commitment to ongoing improvement and best in class unit economics.
This certification not only acknowledges Any Lab Test Now’s dedication to its franchisees and customers but also grants access to a wealth of resources from the Franchise Customer Experience Institute. These resources, including hundreds of tools and research materials, are designed for further improvement in customer experience and franchisee profitability.
Any Lab Test Now is the leading name in the retail lab testing sector. With over 230 locations, Any Lab Test Now® is the largest lab testing franchise in the U.S. and operates as a retail storefront, offering consumers an empowering value proposition - the ability to take control of their healthcare choices
The Franchise Customer Experience Institute is dedicated to recognizing and supporting franchised brands that excel in driving franchisee profitability through improved franchisee and consumer experiences. With a mission to provide recognition and resources, the Institute plays an important role in elevating standards in franchising. For more information about the Franchise Customer Experience Certification, visit
In this story
This story was originally published in Franchising.com on August 19, 2024. Burnaze summarizes and links to the original reporting.
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