Business RadioX: Jackie Bondanza With Hounds Town USA

In a recent interview with Business RadioX, Jackie Bondanza, CEO at Hounds Town USA, discusses how she used her experience, education and drive to grow the company into a franchise with 25 locations. Hounds Town USA is a fully-interactive doggy daycare, boarding and grooming facility that was established over 20 years ago.

Bondanza first learned of Hounds Town USA as a customer and was immediately drawn to the facility, feeling as though the employees really knew what they were doing with the dogs. From there, she began talking to the founder, Mike Gould, about franchising. Gould and Bondanza ended up selling a few franchises on their own before partnering with Raintree, a full-service franchise development organization that specializes in emerging brands.

“We spent the first couple years selling a few but not that many. We didn’t get much traction until a couple years in when we partnered with the right development team (Raintree) and that’s really where it started rolling for us”, said Bondanza. “It worked for us to do it for ourselves in the beginning and then find a partner that could really take it out of the gate and take it to the next level.”

Currently, Hounds Town USA has 25 locations and is now a corporate sponsor for Campaign One at Time, a children's cancer charity. Bondanza hopes to help spread the word on the east coast as Hounds Town USA is primarily a west coast brand. In addition, she hopes to open 25-30 more stores this year, aiming to be the biggest and best pet care franchise out there.