CarePatrol Honors Southwest Florida’s Bruce and Jamie Lopes as Franchisee of the Year

The Lopes were honored during CarePatrol’s annual conference, held October 1st and 2nd. The Franchisee of the Year Award recognizes franchise owners who demonstrate excellence in performance, leadership, documentation, and compliance while embodying CarePatrol’s Team Up Values.

Bruce founded CarePatrol of Southwest Florida in April 2014 after relocating with his family from Massachusetts to Florida the previous year. As demand for the business grew, Jamie joined full-time in 2018 and now serves as Chief Operating Officer. Together, they have grown the business to serve families throughout Charlotte, Collier, and Lee counties, spanning from North Port to Marco Island.

“Bruce and Jamie represent what makes the CarePatrol franchise system so special,” said Keith Kuhn, Brand President of CarePatrol. “They have built an exceptional business while never losing sight of why we do this work: helping families make important senior care decisions with greater confidence. Their leadership, consistent performance, and commitment to their team and community make them incredibly deserving of this recognition.”

Since opening, Bruce and Jamie have focused on building a business rooted in compassionate service and strong relationships throughout Southwest Florida. What began as Bruce’s entrepreneurial venture has evolved into a partnership between the couple and a growing team dedicated to helping seniors and their families navigate care decisions.

“Working together wasn't initially part of our master plan; it was simply what the business needed, and we stepped up to the plate,” Jamie said. “The most rewarding part is facing challenges head-on and overcoming them side-by-side. Watching each other evolve and grow, both as business leaders and as partners, brings a unique sense of shared accomplishment.”

The Franchisee of the Year recognition adds to a long list of achievements for CarePatrol of Southwest Florida. The business has ranked among CarePatrol’s top franchise locations for many years. Bruce and Jamie have also earned President’s Circle recognition each year since 2019, along with honors including Excellence in Customer Experience, regional Most Valuable Player, Millionaire Club, and Marketer of the Year.

For Bruce and Jamie, however, one of their most meaningful accomplishments has been growing a team that shares their commitment to serving older adults and their families.

“When we started, our goal was simply to succeed and make a difference,” Bruce said. “Today, we haven't just grown our revenue and footprint; we've built an incredible, compassionate team dedicated to serving one of our most vulnerable populations. Seeing our reputation solidify in the community while successfully working alongside each other for all these years is incredibly fulfilling.”

CarePatrol helps families and individuals identify senior care options based on their needs, budget, and location, guiding them through what can often be a complex and emotional transition. CarePatrol Local Senior Care Advisors work directly with families while developing relationships with senior living communities, health care professionals, and other referral partners throughout their markets.

That mission is particularly meaningful to the Lopes, who say their guiding philosophy is to “leave people better than we found them.”

“We love what we do because we see the direct, positive impact we have on the lives of others,” Jamie said. “The senior population is near and dear to our hearts, and we are deeply passionate about maintaining an ethical, compassionate approach in all our community commitments. Knowing that we can make a meaningful difference for the people we encounter is the greatest reward we could ask for.”