TL;DR
Green Motion, an international car rental company, has introduced new customer and staff safety procedures in response to the COVID-19 pandemic. The company is also seeing a surge in demand for its contactless rental solution, Drive & Go.
The new safety procedures include the installation of protective screens, intensive location and vehicle cleaning and sanitisation programs, social distancing messaging, and staff adopting the use of personal protective equipment (PPE).
The Founder & CEO of Green Motion Richard Lowden said, "During the COVID-19 crisis, designated as an essential service in many countries, Green Motion has remained open providing vehicles to healthcare and key workers."
"As lockdowns are starting to ease around the world we are beginning to see the early signs of customers returning and choosing car rental as their chosen alternative to public transport and taxis. Our introduction and roll out of our new safety procedures are designed to give our customers and staff real protection and peace of mind."
Richard went on to say, "To allow customers to identify which of our locations have already implemented the customer and staff safety procedures, we have designed a shield logo that identifies that the protocol is active."
Richard also mentioned that Green Motion is seeing a tremendous surge in demand for its contactless rental solution, Drive & Go, which allows customers to book and pre-register via their app, and access their vehicle using their phone as a key, with no need to have to queue at the rental counter or have any human contact and as such they are rapidly deploying the Drive & Go service into many more destinations.
Green Motion operates a global franchise system that is available in 47 countries around the world.
Green Motion is a world-leading brand in the provision of lower CO2 car hire; present in over 47 countries worldwide, across over 450 operational locations. Green Motion is at the forefront of mobility innovation for the car rental industry, pioneering the latest technology to deliver truly frictionless mobility services.
In this story
This story was originally published in Franchising.com on April 28, 2020. Burnaze summarizes and links to the original reporting.
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