TL;DR
City Wide of Metropolitan New Jersey has new ownership under Michael Trombetta, an experienced business professional. City Wide is a facility solutions company that streamlines services for commercial facilities.
Trombetta is a relationship management and client service executive with more than 20 years of domestic and international financial services experience - both as a client and provider. During his time in these various roles, he spent a considerable amount of time in sales operations management. He understands the importance of improving processes, innovation, quality and control as well as strategic planning.
Putting clients first and building strong long-lasting relationships is at the core of everything Trombetta does and will be a key philosophy as he leads the Metropolitan New Jersey team.
Staying true to City Wide’s business model, the company looks to save each client time by easing the vendor selection and facility solutions management processes through the utilization of a single point of contact for all services. This ensures a consistent, consolidated and simplified approach for each client, while also maximizing the effectiveness of each service provided.
“Working in sales operations, relationship management and client services, I’ve gained a front to back understanding of how businesses operate. Clients learn to appreciate and become accustomed to a certain caliber of customer service. You see firsthand how quality and control can make or break a client’s experience,” said Trombetta.
“I am a firm believer in knowing your client and anticipating their needs. Clients are yearning for a strategic partner who acts as an extension of their management team. I look forward to continuing the momentum City Wide has already built and further establishing relationships in our community.”
City Wide has made a name for itself across major U.S. cities by streamlining facility solutions with more than 20 interior and exterior services for commercial facilities including janitorial, disinfecting, handyman services, roofing, landscaping, snow removal and parking lot maintenance. City Wide takes the onus away from building owners and property management businesses that typically have to choose separate companies for each task, by easing the vendor selection and ongoing management processes for its clients.
Founded in 1961, City Wide has a proven reputation for being the go-to resource for facility solutions in its home Kansas City market and more than 60 locations across the U.S. and Canada. A single-source solution, City Wide manages dozens of interior and exterior services for commercial facilities. City Wide simplifies the janitorial, disinfecting and maintenance issues most critical to building owners, operators and management companies, saving time, reducing stress and minimizing resources typically required to oversee an entire facility.
In this story
This story was originally published in Franchising.com on August 14, 2020. Burnaze summarizes and links to the original reporting.
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