TL;DR
Church's Chicken recognized its top performers across the domestic restaurant system in 2020, including Juan Zapata as Market Leader of the Year. The awards were given to team members for their sales, customer service, and operational performance.
Juan Zapata of Harlingen, TX received the distinctive honor of Market Leader of the Year. The awards are traditionally distributed at the company's annual ELC Conference, but was conducted virtually this year in consideration of COVID-19.
"Our people play such a vital role in our organization and it gives us great pride to be able to recognize their achievements," said Pete Servold, EVP of Franchise and Company Operations with Church's Chicken. "The individuals who we honored with the 2020 awards demonstrated that despite a challenging year, they were able to continue to shine and lead by their exemplary performance and dedication. These team members are outstanding representatives of the Church's brand and Our Texas Way."
Other top recognitions were awarded to Santos Alvarado for Top Scorecard Performance, and Regional General Manager of the Year was awarded per zone, Zone 1 - Vanessa Martinez (Edinburg, TX) and Zone 2 - Meshanda Varnado (Hammond, LA).
Team members were recognized for their sales, customer service, and operational performance. In addition to receiving a trophy, individuals were also awarded a $200 gift card.
"This year, we added the Our Texas Way award to recognize team members who embody the culture of our organization, which centers on people, community, and service to others," added Servold. "We applaud each of these individuals and are incredibly grateful for all their efforts."
In this story
This story was originally published in Franchising.com on February 26, 2021. Burnaze summarizes and links to the original reporting.
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