Image One Facility Solutions Franchise: 2026 Costs, Fees and Profit Data

Image One Facility Solutions is a leading commercial cleaning franchise that bridges the gap between traditional janitorial services and modern professional facility management. Founded by industry veteran Tim Conn, the brand was built to solve common industry pain points — specifically the lack of communication and inconsistent quality found in many cleaning operations.

The journey to Image One began long before the brand itself launched. The story began in 1985 when Conn started his own janitorial company at 14 years old. In 2001, he teamed up with Mike Schuchman to manage a master franchise of a national brand, but they soon decided they could create better. With this, Image One was born.

Mission: To provide exceptional facility solutions through a dedicated network of franchise owners who prioritize client satisfaction and operational excellence.

Vision: To be the leading commercial cleaning partner recognized for empowering entrepreneurs and maintaining the highest standards of professional cleanliness.

• Proprietary Technology: Clients benefit from specialized technology that streamlines communication regarding cleaning completion.

• Professional Standardized Training: Every facility is serviced by teams trained through a rigorous modular program that includes classroom and on-site learning to ensure consistent quality.

• Tailored Facility Solutions: The brand focuses on providing exceptional, customized cleaning plans specifically designed to meet the operational excellence required by professional facilities.

• Home-Based Operations: Unlike many commercial services, this model does not require a physical storefront, allowing for lower overhead.

• Proprietary Management Tech: Clients benefit from specialized technology that streamlines communication and ensures job completion accuracy.

• Flexible Ownership Models: The brand accommodates both hands-on owner-operators and those seeking semi-absentee management.

Image One is currently expanding nationwide. For more details about your specific territory, review the territory list or reach out to the franchise development team.

Initial Costs: The estimated initial investment required to begin operation of an Image One franchise ranges from $49,900 to $72,049. The franchise development site breaks these costs down as follows:

Initial Franchise Fee: Image One charges an initial franchise fee of $39,750, due at the time the franchise agreement is signed.

Ongoing Fees: According to the franchise development site, franchisees are responsible for the following ongoing payments and fees:

ROI Potential: Image One does not publicly disclose any financial performance representations. Candidates must inquire with the brand to receive a copy of the Franchise Disclosure Document and review the Item 19.

As an overview, Image One cites its 2024 FDD to provide high-level financial data on its franchise development site, including:

• Average annual gross billings in year one: $157,000

• Average monthly gross profit: $16,300

• Average annual gross billing in 2023 (for full-time affiliates): $456,300

Image One teams provide on-site support for new franchisees, ensuring they have boots-on-the-ground support and help establishing local operations.

Image One leverages a modular training program that combines classroom, one-the-job and on-site learning. Module 1 includes goal setting, cleaning procedures and human resources. Module 2 includes lead generation, networking and client sales. Module 3 takes place after the business is launched; the corporate team completes site visits to provide additional training and support as needed.

Image One supports franchisees with supply purchasing and tailored brand marketing. Image One also provides tools and clear metrics to help franchisees track the efficacy of their campaigns and make necessary adjustments for continual improvement.

Image One provides franchisees access to proprietary technology to manage customer communications and effectively complete jobs.

Image One does not specify any franchisee requirements with regard to liquid assets or net worth.

Prior industry or ownership experience is not required. Image One provides training and support to teach the commercial cleaning business from the ground up. Franchisees should be able to lead people, work independently, follow the system and stay focused on delivering a consistent customer experience.

Image One has a somewhat flexible model. For entrepreneurs who want to be involved in the business on a day-to-day basis, this is an option. There is also the potential for semi-absentee ownership; with the right teams in place, owners can take a step back and enjoy greater flexibility in the business.

As a service-based franchise that completes jobs on-site, Image One does not require a storefront and can be run from home.

Image One does not have any public relationships with funding partners, but it does offer a significant discount on the franchise fee for qualifying veterans and first responders.

“My grandfather trained my mother to start her own business, and so my mother instilled in me to kind of be your own person and start your own business. I want to make sure that I show my kids that, not only is it a family tradition, that it’s possible.” - Damen Miller, Franchisee — Dallas, Texas

“When I first started this franchise, I started with just myself and my mom. We started cleaning some theaters… I had about six employees within a year and a half. Now, I’m up to like 24 employees.” - Jason Avila, Franchisee — Elgin, Illinois

For more franchisee testimonials and success stories, visit the Image One franchise website.

In 2024, the global cleaning services market was valued at $415.93 billion, and it’s expected to reach $616.98 billion by 2030 with a compound annual growth rate of nearly 7%.

Image One differentiates itself through its robust technology systems and a low-overhead, home-based model that decreases both the initial investment and ongoing overhead costs.

Image One’s primary competitors include JAN-PRO, Anago Cleaning Systems and Stratus Building Solutions.

1. Fill Out a Form: Complete the form on Image One’s website so the team can learn more about you and how to reach you. After that, they’ll contact you to set up a time to talk.

2. Speak With a Representative: Have an initial conversation to make sure the opportunity is the right fit on both sides. You’ll discuss your goals and why you’re interested in commercial cleaning, and you can ask questions about support, the model and next steps.

3. Read the FDD: Review the Franchise Disclosure Document, which breaks down the opportunity across 23 items, including territory rights, your role as a franchisee and the financial performance representation in Item 19. Image One notes that it includes Item 19 to give prospects clearer insight into gross revenue results.

4. Sign the Franchise Agreement and Pay the Franchise Fee: After you’ve had at least 14 days to review the FDD, you can sign the franchise agreement to become an Image One franchise owner and pay the franchise fee.

5. Attend Training: Once the franchise fee is paid, you’ll attend one week of training at Image One’s training facility. The program is modular and includes technology, products and hands-on job practice, followed by on-site support to reinforce what you learned.

6. Begin Your New Career: After training, Image One points to ongoing support resources, including purchasing assistance for supplies and marketing support to help you get in front of commercial clients. The page also emphasizes ongoing availability for franchisee support.

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