PwC — page 5

A leader's role is crucial during times of adversity, and it's essential to show confidence and appreciation for employees' anxiety.

An article discussing the importance of going beyond one's best and striving for greatness.

Automated restaurants may be the future of the industry, leveraging robotics to provide contact-free dining services.

Business owners should be prepared for a possible recession by having a plan in place and being adaptable.

Leaders are encouraged to step up in times of adversity and change, setting the tone for their organization and employees.

Company leaders are advised to prioritize employee experience during the pandemic to create a positive and lasting impact.

The article discusses strategies for businesses to prepare for increased demand in the second half of 2020.

Leadership styles can be categorized as energy givers or energy vampires, affecting interactions with others.

Vietnam's economy and population growth make it a promising market for international franchises.

The article discusses the importance of listening in customer experience and employee experience.

A TED Talk has highlighted the importance of investing in people skills in the modern workplace, where technology and intergenerational collaboration are key.

US Army Veteran Ken Tays buys an established Minuteman Press franchise in Newark, NJ, after researching franchise opportunities to be his own boss.

Real estate trends for 2020 include malls, e-tailing, and 'Hipsturbia', with the economy expected to remain relatively robust and a slowdown unlikely to have a significant impact in the near term.

Franchising in Vietnam, a country with a GDP per capita of US$6,900, is growing rapidly, with international franchises appearing in the country since 2008.

PwC and the Urban Land Institute release the 41st annual Emerging Trends in Real Estate report.

Chipotle announces industry-leading mental health and financial wellness benefits for all employees, including personalized assistance from healthcare experts and in-person counseling sessions.

A study by the Relational Capital Group revealed that 89% of senior leaders believe that relationships are the most important factor in their success year over year.

The article discusses the importance of building relationships and connections with others, but it is not specifically about franchising or multi-unit operations.

A company's customer experience can suffer significantly during rapid growth, and compromising on hiring can lead to negative consequences.

Great leaders master the skill of encouragement to help others reach potential.

When something doesn't go right, you have a golden opportunity to demonstrate to your customers that you pose zero risk to them.

FranConnect President and CEO Gabby Wong has a background in management consulting and has leveraged enterprise-class technology to solve complex business problems.

Companies that prioritize customer experience often have a dedicated executive, such as a Chief Experience Officer or Chief Customer Officer.

The touch-screen era has led to a decline in face-to-face interactions, negatively affecting human-to-human communication and relationships.