
Operators Need to Focus on the Fundamentals
A recent ACSI study highlights how rising menu prices are driving QSR diners toward convenience stores and supermarkets, forcing operators to refocus on perceived value.
Forrest Morgeson is a person in Burnaze's franchise knowledge graph, mentioned since 2025. 4 stories link here, each summarized from the original publisher.

A recent ACSI study highlights how rising menu prices are driving QSR diners toward convenience stores and supermarkets, forcing operators to refocus on perceived value.

The sandwich chain ended Chick-fil-A’s 11-year streak at the top of the American Customer Satisfaction Index as the brand prepares for a potential public debut.

- Franchising - Marketing & Branding - Fast Casual - News Jersey Mike's steals customer satisfaction crown from Chick-fil-A Chick-fil-A has been the top-rated quick-service brand i

Chick-fil-A leads QSR satisfaction for 11th year, while other chicken-focused chains like Raising Cane’s and Wingstop rapidly gain ground.