Make It Right: Customer Experience is the Competitive Advantage
During a busy weekday lunch rush in downtown Orlando, a Firehouse Subs guest made an honest mistake.
· Franchising.com· April 17, 2026
Person
Hannibal Myers
Hannibal Myers is a person in Burnaze's franchise knowledge graph, mentioned since 2024. 4 stories link here, each summarized from the original publisher.
From Operator to Leader: Success after 3 Units Requires a Mindset Change
When he opened a Papa Johns Pizza in East Liverpool, Ohio, in 2002, Nadeem Bajwa was determined to get it right.
· Franchising.com· March 28, 2026
What are the biggest operational shifts you anticipate needing to make in 2026 - labor, supply chain, menu, or technology?
Multi-unit franchisees anticipate labor and supply chain shifts in 2026.
· Franchising.com· December 15, 2025
How do you ensure a balance between work and personal life, and what practices help you manage stress?
When I worked in Silicon Valley in the early 1980s reporting on the nascent personal computer industry, I heard a lot about how many hours a week people said they worked.
· Franchising.com· November 25, 2024