From AI to catering: 8 ways Chipotle is retooling for growth
Chipotle misses forecast but grows revenue 9.6% to $3.3 billion
Jason Kidd is a person in Burnaze's franchise knowledge graph, mentioned since 2026. 5 stories link here, each summarized from the original publisher.
Chipotle misses forecast but grows revenue 9.6% to $3.3 billion

Chipotle COO Jason Kidd focuses on guest experience and innovation

Chipotle’s pickup lane journey quietly began in late 2018 when it started piloting an earlier generation of what would widely become known as the “Chipotlane.” The following November, at CNBC’s Evolve Summit in Los Angel

When hiring, promoting or investing in employees, company leaders look for everything from how polite they are to the receptionist to “side quests” or self-driven hobbies.

The 4,100-unit chain is rolling out a major back-of-house equipment overhaul and leveraging AI-powered hiring platforms to improve operational efficiency and hospitality.