Kendall Rawls — page 2

For second-generation franchisees, stepping into their parent’s shoes can be both an honor and a daunting challenge.

Accountability isn't about micromanaging or instilling fear; it's about creating clarity, ownership, and a culture where employees take pride in their roles.

Does every location in your multi-unit franchise business operate with the same level of excellence?

Did you know that multi-unit franchisees control more than 50% of all franchised locations in the U.S.?

The fallout from a bad hire often lingers in family relationships long after the professional connection has ended.

Family franchise mistakes can lead to financial loss and conflict.

Sarah owns six franchise locations and navigated hiring her brother-in-law

McDonald's current dilemma offers a sobering lesson on how even the biggest names can falter—and what proactive steps you need to avoid a similar fate.

McDonald's faces crisis over E. coli outbreak and delayed responses.

Are you aware that in 2026, the estate tax credit will drastically drop from $13.6 million to $5 million per individual?

The Extended Ansoff Matrix is particularly useful for multi-unit franchisees who need to navigate complex environments, diversify their offerings, and reach new customer segments.

In today's volatile market, multi-unit franchisees must adapt to shifting economic, political, and consumer landscapes to sustain growth and profitability.

Franchise business owners can use 'Golden Handcuffs' to retain and motivate key leaders with financial incentives and growth opportunities.

Expanding your multi-unit franchise business is an exciting milestone, filled with opportunities for increased revenue, brand recognition, and market dominance.

This article discusses the challenges of taking over a family multi-unit franchise, but is not relevant to the franchise industry.

What will happen to your multi-unit franchise business when you're ready to evolve into a new position within or out of the business?

Keynote speaker shares insights on enduring franchise success at the 2024 Multi-Unit Franchising Conference.

Preparing a multi-unit business for sale requires integrating succession planning into the strategic playbook to maintain resilience and adaptability.

A hub and spoke management approach can impede a business's ability to function smoothly in the absence of the owner.

A family-run multi-unit franchisee business can face complex patterns of professional stress during the holiday season.

Sibling partnerships in business can be challenging due to childhood roles and labels, but overcoming these challenges can lead to success.

Article discusses the importance of effective communication in resolving conflicts within family multi-unit businesses.

A multi-unit franchisee discusses the importance of balancing intrinsic and extrinsic motivation for team members.

Franchise owners face challenges in managing reputation due to limited control over corporate decisions, impacting brand recognition and customer perception.