Dairy Queen hires Shake Shack vet to modernize tech
Dairy Queen hires Phil Crawford as CTO to modernize tech.
· Restaurant Dive· July 8, 2026
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Kevin Baartman
Kevin Baartman is a person in Burnaze's franchise knowledge graph, mentioned since 2026. 5 stories link here, each summarized from the original publisher.
Phil Crawford Joins Dairy Queen as Chief Technology Officer
Dairy Queen has appointed Phil Crawford as Executive Vice President and CTO to oversee global IT operations for the brand's 7,800-plus restaurant locations.
· QSR Magazine· July 7, 2026
International Dairy Queen Hires Phil Crawford as Chief Technology Officer
“Technology plays an increasingly critical role in empowering our business for our employees, franchisees and fans,” said Troy Bader, president and CEO at International Dairy Queen.
· Franchising.com· July 7, 2026
Dairy Queen partners with Presto to bring Voice AI to drive-thrus
Dairy Queen is expanding its Voice AI pilot to select franchisees nationwide following successful testing of the drive-thru automation technology at corporate locations.
· QSR Web· April 21, 2026
Dairy Queen expands drive-thru voice AI test
Dairy Queen expands Presto's drive-thru voice AI to 25 franchisees.
· Restaurant Dive· April 16, 2026