Kevin Behan — page 18

Hilton to surpass 300 hotels in Caribbean and Latin America by 2027.

Taco Cabana opened a new location in Spring, Texas in June, debuting a new prototype, with a smaller design to streamline its ordering and food-making processes to better serve today's changing customer needs.

Little Caesars has introduced PODs, a new building design that aligns with today's customer demand for speed, quality, and convenience while keeping operating costs low and margins high.

Property investors are finding new ways to predict neighborhood growth by following the brands in the area.

The goal of every business is to provide a great experience for its customers.

Businesses can increase profits by 25-95 percent by retaining five percent more customers.

I chose to franchise with a service brand because of its established business model and proven success in the market.

Service brands continue to grow in popularity, offering lower costs of entry, fewer employees, and simpler business models, among other advantages.

Many home service companies face stiff competition within their market from other businesses seeking to attract customers for similar service offerings.

Franchise leaders must adapt to change and be responsive to unforeseen challenges and opportunities, developing a culture of resilience and innovation.

A recent Express Employment Professionals-Harris Poll survey showed that 41% of U.S. job seekers still don’t feel comfortable being themselves in the workplace.

This monthly roundup of employer-related news and trends covers labor market cooldown, job additions, labor board joint employer challenge, and more.

Franchisors use social media for recruitment, with 80% on LinkedIn and Facebook.

I chose a service brand because serving is my passion.

Service brands attract franchisees with low costs and simple models

Little Caesars international franchisee Leo Gonzalez discusses his experience with the franchise.

Taco Bell is increasing efforts to grow its presence internationally with plans to add 2,000 restaurants over the next decade.

The Dollar is the Strongest Since the 1980's. Can it last?

Each month we bring you a roundup of international franchise news.

The average return rate for online transactions is 15.2%, compared to a 5% return rate for brick-and-mortar locations, according to a recent report by the International Council of Shopping Centers.

AI can be used to enhance customer experience, but it should be used to augment human touch rather than replace it.

Franchise marketing executives discuss how customer service drives franchisee profits.

Hiring and retaining good employees Is a major challenge for any company in today’s market.

Mark Ireland adds profitable service to his five Anytime Fitness clubs.