M. Scott Morris — page 20

David Plait, a Michigan-based Hungry Howie's franchisee, finds wisdom in customer expectations and treatment.

Running Roosters grows with hot chicken, bringing five Houston TX Hot Chicken locations to Utah.

Satish and Mini Kartha join Joshua Tree with three units.

The University of Tennessee offers an online Franchise Certification program, teaching the basic components of the franchising business.

Umang Patel signs a three-store agreement to bring Bad Ass Coffee of Hawaii to the Las Vegas market.

More than half of the U.S. population uses mobile payments when shopping.

Sisters Liz Caldwell and Michelle Lucas sign a 10-unit franchise development deal with Port of Subs, expanding the brand in Idaho.

Nufish signs 10-store development deal to open new Captain D's locations, starting with one in Oakland, Tennessee.

The Coalition to Save Local Businesses announces a new ad campaign urging U.S. senators to support a Congressional Review Act resolution overturning the National Labor Relations Board's joint employer rule.

Mo Khalil, the largest multi-unit franchisee of Mathnasium Learning Centers, received a strategic investment from Snapdragon Capital Partners, a private equity investment firm that partners with the founders and executives of high-growth consumer companies.

Firehouse Subs offers $100,000 to veterans and first responders to become franchisees in the restaurant brand.

Survey firm Numerator tracks purchase data and survey verified buyers to understand shifts in consumer behavior, ranking new menu items and limited-time offers by popularity.

Diversified Restaurant Group (DRG) added 33 new Taco Bell restaurants to its portfolio in 2023, including acquisitions and the opening of eight new stores.

Virentes Partners Group enters into a 15-unit deal to bring Sweet Paris Crêperie & Café locations to Florida, North Carolina, and Tennessee.

Texas trio to open six Serotonin Anti-Aging Centers in the Dallas-Fort Worth Metropolitan market, led by Dr. Shane Seroyer, Dr. Jesse Even, and Dr. Edwin Duppstadt.

Big Star Chicken signs a 25-unit deal to bring Slim Chickens to Ohio.

Eggs Up Grill signs multi-unit deals with husband-and-wife teams to develop locations in Austin, Texas.

In the modern workplace, employees often find themselves navigating through a multitude of digital tools, each serving different purposes and requiring constant switches between tasks and departments.

A study on mystery shopping has found that franchise brands can improve their recruiting efforts by returning phone calls and directing social media links to their franchise development website.

Purple Square Management inks a 9-unit Smalls Sliders deal to expand the restaurant's footprint in Florida.

McDonald's and Dunkin' rise to the top in regional retail dashboard, with McDonald's leading in Midwest and Dunkin' reclaiming top spot in Northeast.

Steve and Dani Wegman sign a 10-unit franchise agreement to bring McAlister's Deli to Minnesota.

A recent report from Numerator finds that 80% of consumers are satisfied with eating out and 45% believe limited-service restaurants provide good value in 2023.

Husband-and-wife duo Kevin and Dawn Bradford to operate three locations of Soccer Stars and three Amazing Athletes.