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Marci Kleinsasser

Marci Kleinsasser is a person in Burnaze's franchise knowledge graph, mentioned since 2025. 2 stories link here, each summarized from the original publisher.

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VIDEO: How Franchise Teams Work To Enhance the Customer Experience

One of the primary themes of the most recent Franchise Customer Experience Conference (FCXC) in June was how franchises are optimizing the customer experience.

By Kevin Behan· Franchising.com· August 19, 2025

Franchise Industry

Escaping the

In the early stages of every franchise opportunity discovery phase, prospects will always compare the franchise brands and opportunities they’re interested in with their direct competitors.

By Marci Kleinsasser, CFE· Franchising.com· June 24, 2025