QSR Web — page 3

In many quick-service restaurants, operational errors contribute to thousands of dollars in avoidable waste each year.

The seafood chain has shuttered over half its locations despite reporting 16 consecutive quarters of positive same-store sales growth and ongoing remodeling efforts.

Quick-service operators are increasingly leveraging AI-driven digital signage to improve competitive advantage and optimize guest experiences through dynamic content engines.

Supply chain experts analyze the reputational fallout and tracing difficulties following a Cyclospora parasite outbreak linked to shredded iceberg lettuce at Taco Bell locations.

Superior Star and Sailormen filings underscore the financial volatility facing large-scale franchisees dealing with undisclosed liabilities and high maintenance costs.

A new report highlights that quick-service chains accounted for the majority of restaurant closures in the first half of 2026 across the U.S. and Canada.

The Alabama-based chicken finger pioneer is leveraging a simplified five-item menu and owner-operator partnerships to reach a 100-unit expansion milestone.

Hungry Howie’s has partnered with the DoorDash Commerce Platform to completely overhaul its digital ecosystem — including a rebuilt app, unified customer feedback system and a new flexible loyalty program launching in 20

Following Part 1’s look at how rising costs and changing consumer expectations are reshaping value, Part 2 examines how QSR brands are using loyalty data, AI and personalization to move beyond broad discounts and build d

Opus Training, a training operations platform used by multi-unit brands, has launched Opus Recommendation Engine, a product designed to convert operational data and guest feedback into specific action steps for franchise

Jollibee has added three multi-unit franchise developers to its existing four during the first half of 2026, putting the restaurant brand on a path toward 330 U.S.

Golden Chick launches 'Gimme That Golden' campaign to compete with QSR giants

Taco Bell has become the first major restaurant chain to take a responsive approach to the recent Cyclospora outbreak by voluntarily removing at-risk ingredients at certain restaurants, the company said in a statement to NBC News.

This four-part series explores the forces reshaping the next generation of quick-service restaurants, examining how shifting consumer behaviors, economic pressures, operator strategies and emerging technologies are redefining the path to growth.

Kahala Brands pairs Cold Stone Creamery and Wetzel’s Pretzels under one roof.

The keynote opens a full day of education focused on helping restaurant operators build stronger catering businesses.

Amazing Brands acquires Hot Dog on a Stick for expansion

Designed to inspire, entertain and spark conversation, TikTok has transformed everyday menu items — and customers — into viral sensations.

A 10-unit restaurant chain could lose between $20,000 and $50,000 during a two-hour outage on a busy Friday evening, excluding recovery costs such as forensic investigations, legal expenses and system restoration

Tony Gemignani, a 13-time world pizza champion, scales Slice House with over 30 locations.

The international fast-food giant is rolling out its new chicken nugget menu item across all locations in the Philippines following a successful regional pilot.

The acquisition of 43 Columbus locations brings Southpaw’s Taco Bell portfolio to over 185 units as the operator eyes further Midwest expansion.

This playbook examines how grocery and QSR operators can utilize unified platforms, AI, and self-service technology to reduce friction and improve the customer journey.

Church’s Texas Chicken is slashing construction costs by 50% through smaller, high-efficiency footprints designed to accelerate urban market penetration and franchise development.