TL;DR
CarePatrol has been named a 2022 Top Franchise by Franchise Business Review due to high franchisee satisfaction scores. The company earned high scores in leadership and core values, with its franchisees expressing satisfaction with training, support, and financial opportunity.
“It’s incredibly rewarding to be a top 200 franchise for 2022 and to know that franchisee satisfaction in the system is high,” said Becky Bongiovanni, president of CarePatrol. “Our franchisees work tirelessly every day to ensure the well-being and care of our clients. We are committed to ensuring each and every one of our franchisees has the tools and resources they need to succeed in their market.”
Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction and employee engagement, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today’s Top Franchises.
CarePatrol was among over 300 franchise brands, representing more than 30,000 franchise owners, that participated in Franchise Business Review’s research. CarePatrol’s franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, operations, franchisor/franchisee relations, and financial opportunity.
CarePatrol’s survey data showed the following:
I enjoy being part of this organization: 4.3/5.0
Senior Management promotes a clear vision for the company: 4.0/5.0
I respect my Franchisor: 4.3/5.0
My Franchisor cares about my success: 4.3/5.0
I feel supported by other CarePatrol franchisees in the network: 4.3/5.0
Would you recommend this franchise to others? 4.2/5.0
“While the pandemic impacted various business sectors differently, the last 18 months have clearly demonstrated the inherent strengths of the franchise business model. The old franchise adage of ‘being in business for yourself, but not by yourself’ has never been more important,” said Franchise Business Review founder & CEO Eric Stites. “Thanks to fast innovations, significant support, and responsive crisis management, many franchise brands have emerged stronger from the pandemic, and that is reflected in high franchisee satisfaction.”
In this story
This story was originally published in Franchising.com on February 16, 2022. Burnaze summarizes and links to the original reporting.
Read the full story at Franchising.comLiked this? Get the week's franchise news, explained
- Sunday 8 AM ET weekly + a monthly deep dive
- Sections picked for the industries you follow
- Every claim linked to its source. Free.