TL;DR
Audivi AI has introduced a new pricing model for its Voice AI platform, removing hardware barriers and lowering the cost of drive-thru automation for quick service restaurant operators. The platform delivers natural, real-time voice interactions with over 98% accuracy and integrates seamlessly with existing POS systems and communication hardware.
Audivi AI, a leader in AI-powered voice ordering technology for the quick service restaurant (QSR) industry, today announced a new price point for its Voice AI platform. The updated pricing significantly lowers the barrier to entry for drive-thru automation, enabling more restaurants to benefit from faster, high-accuracy, hands-free ordering without heavy upfront investments.
The new pricing structure builds on Audivi AI’s global partnership with Quail Digital to effectively remove the operator from the hardware supply chain. By absorbing the hardware costs and pre-integrating the tech, Audivi has turned drive-thru automation into a zero-touch deployment. For the operator, there is no hardware procurement, no capital budget approval process, and no technical barrier. The result is a true zero-touch deployment model that allows operators to launch AI ordering with minimal friction.
“Quick service restaurants face ongoing pressure from labor shortages and the need for more consistent and faster drive-thru service,” said Jason M. Riggs, Chief Commercial & Product Officer at Audivi AI, who has led AI-driven product initiatives focused on operational efficiency and scalable automation in enterprise environments. “Drive-thru automation has traditionally been locked behind capital budgets and complex deployments.
By introducing this new price point and combining it with zero-cost hardware through our partnership with Quail Digital, we’re removing those barriers entirely. Operators can now experience the benefits of automated ordering, including higher throughput, fewer errors, and improved customer satisfaction, with minimal risk and rapid ROI.”
Voice AI platform features
Audivi AI’s platform delivers natural, real-time voice interactions that handle complex orders, menu modifiers, confirmations, multi-language support, and intelligent upselling, all with over 98% accuracy. Designed specifically for noisy drive-thru environments, the solution integrates seamlessly with existing POS systems and communication hardware, such as Quail Digital, to boost order speed, accuracy, and average check size while reducing labor demands.
“Over the course of bringing our platform to market, we spoke with corporate QSR executives and franchise owners and it became clear that our AI-powered voice ordering system doesn’t just bring efficiencies and help drive sales, but it will also serve to help restaurant operators better manage shifts when employees call in sick or need to take a personal day,” said Riggs.
“When employees call in sick, the challenge is having enough team members to cover the necessary roles to ensure the highest quality customer service. Our system allows managers to move people from the drive-thru to fill the gaps that might be created by the absent employee,” Riggs added.
Key performance improvements
Audivi AI’s Voice AI platform delivers measurable performance improvements across key operational areas:
High Reliability – 98%+ order accuracy in real-world drive-thru conditions.
Human-Like Voice – Natural and customized voice interactions.
Multi-Language Capability – Seamless ordering for diverse customer bases.
Intelligent Upselling – Context-aware suggestions that increase average sale.
Fully Automated – No human needed.
Easy Integration – Works with major POS systems and communication infrastructure.
Quick Adoption – Menus up and running in less than a day.
Restaurant Control – Restaurants maintain full system control.
Scalable Deployment – Available globally across 32+ countries through the Quail Digital partnership.
Consumer Privacy – Meets or exceeds all global biometric (PII) and voice recording compliance regulations and does not record or retain audio.
This announcement positions Audivi AI at the forefront of scalable, cost-effective drive-thru automation as QSR operators increasingly adopt AI to address labor constraints and improve service performance. Early testing and go-to-market planning with major global chains has already demonstrated measurable improvements in drive-thru speed of service and operational efficiency.
In this story
This story was originally published in Nation's Restaurant News on July 6, 2026. Burnaze summarizes and links to the original reporting.
Read the full story at Nation's Restaurant NewsLiked this? Get the week's franchise news, explained
- Sunday 8 AM ET weekly + a monthly deep dive
- Sections picked for the industries you follow
- Every claim linked to its source. Free.
