Operations

Hotel financing failures can occur even with steady guest streams and cash flow, often due to rising borrowing costs and long-deferred renovations.

A university has seen a tenfold increase in sales by replacing a vending machine with a robotic hot-meal kiosk that serves local restaurant meals.

Restaurant brands face a tighter market for new sites than the national vacancy rate suggests, with usable vacancy in growth markets estimated to be 2-3%.

YouFit Gyms secures $10M+ investment from Skyline Investors to upgrade its 49 gyms across four states over the next few years.

24 Hour Fitness has completed a multimillion-dollar remodel of several Bay Area clubs and is preparing for further growth with a new gym in Nevada.

Snooze is strengthening its leadership and operations to support its next stage of growth, including opening six new restaurants in 2027.

Delays in commercial build-outs can cost restaurants revenue and damage their reputation, with common mistakes including starting the permit process too late.

BAAN Powertrain expanded its Canadian distribution network with a new location in Oakville, Ont., reducing delivery times and freight costs for automotive repair businesses.

NakedMD has expanded to over 50 locations nationwide, bypassing franchising in favor of a corporate-owned model for direct control over operations and pricing.

Church's Texas Chicken launches Diamond Incentive Program to fuel growth and encourage new restaurant openings.

Franchise FastLane promotes Cyndi Kammerer to vice president of operations.

Swig has signed a multi-unit franchise agreement with experienced franchisees Marc and Zach Rogers to bring the brand to Northern Colorado.

Paris Baguette opened its first drive-thru location in Moore, Oklahoma, marking the second location in the state and the 62nd café to open this year.

Dream Vacations, a travel franchise, unveiled its 2027 advisor training lineup, featuring new Disney and Sales Summits, to support franchise owners and advisors.

Corner Bakery Cafe unveiled a revamped prototype in West Plano, Texas, featuring a retro-inspired design and cost-efficient approach to development.

Paris Baguette opened its first drive‑thru café on Nov. 3 at 2120 Riverwalk Drive in Moore, Oklahoma, owned by franchisees Mike Issa and Moe Touffaha, expanding the brand’s North American footprint.

Sonny's BBQ is using data to learn what draws younger diners to its locations, and found that a seasonal menu performed better with its core audience.

Dog Haus has signed its first four area directors under a new development model, committing to more than 400 restaurants across the Southeast and Mid-Atlantic.

Companies that prioritize employee experience tend to have higher customer satisfaction, according to Forrester’s 2025 global Total Experience Score index.

Meal prep franchises capitalize on growing demand for convenient, nutritious food, with the market expected to grow from $4.7 billion in 2021 to $10.3 billion by 2028.

Outback Steakhouse sees same-store sales growth of 1.9% year over year, but expects a quieter holiday season with 0% same-store sales growth forecasted for the fourth quarter.

Planet Fitness is shifting its marketing and local control balance, considering transferring more company-operated clubs to franchisees and directing more marketing spending towards national advertising.

Workout Anytime partners with Kyle “KJ” Jackson for a community event to benefit the American Cancer Society at its Hendersonville location.

Wetzel’s Pretzels opened a bakery inside a Walmart Supercenter in Goose Creek, operated by franchisees Mathieu and Hannah Rajaonah, who launched their first store in Summerville earlier this year.