Is your food franchise upping its delivery game?

A State of the Restaurant Industry report provides franchises with food for thought when it comes to investing in delivery systems

The State of the Restaurant Industry report by the National Restaurant Association provides franchises with food for thought when it comes to investing in delivery systems

What with the ubiquity of UberEats and Deliveroo, it’s no revelation that modern consumers now have an unquenchable thirst when it comes to food delivery. But how well is your food and beverage or QSR franchise catering for this market?

According to a recent State of the Restaurant Industry report, published by the (America-based) National Restaurant Association , 38 percent of U.S. adults – including 50 percent of millennials – state that they’re more likely to have restaurant food delivered than they were just two years ago. Other key takeaways from the report include:

• On the heels of the millennials come the Gen-Z’s, which are digitally native and for whom delivery will be an expectation

• More than six in 10 family-dining, casual-dining, and fast-casuals operators say that their off-premises sales, which include takeout and delivery, are higher than they were two years ago

• Nearly four in 10 operators plan to invest more capital in expanding their off-premises business in 2019

If you are thinking about getting into food & beverage franchising, read the special Global Wire report. Download it here: