All in the Family: Brothers Partner To Bring 360° Painting To Rockwall, Texas

Jay and Zach Galloway, two brothers in their mid-20’s, are leaving their careers in recruiting and sales to bring Rockwall, Texas its first 360° Painting, a 120-plus unit premier painting franchise backed by multi-brand franchisor Premium Service Brands.

Zach has experience in the home service industry as a former sales representative for a roofing company, while Jay worked in a corporate job as an IT recruiter and was later promoted to an account manager. Inspired by their grandmother’s entrepreneurial spirit and advice to get into business for themselves, the brothers decided to pursue their own business ownership opportunity last year.

“At first, the idea of opening a business was a family thing,” said Zach. “My grandma has owned her own real estate consulting business for 20 years, so she always wanted us to start something of our own and really instilled that goal in us. I always envisioned something that wasn't going to just pay my bills — I wanted something that would employ others and could allow me to grow.”

The brothers considered starting their own business from scratch, but the more research they did, the more they realized how little they actually knew about the ins and outs of starting a business. That is when they decided to look into franchising.

“Franchising is teaching me everything right now,” said Jay. “Eventually I may start a business with my own concept and model, but franchising is giving me the necessary insight into what it takes to successfully run and operate a business. We were drawn to franchising because of the ability to leverage an existing model and the opportunity to quickly accelerate the business.”

Jay and Zach inquired about several franchise concepts but felt that 360° Painting was best suited for their market.

“We connected with a franchise consultant and wrote down what our interests were, and then she brought us four franchise brands to choose from,” said Jay. “We did our research, and 360° Painting’s history of success stood out right away.”

That successful history also includes this previous year, which saw businesses in virtually every industry struggle. 360º Painting, on the other hand, secured 40% year-over-year growth thanks to the durability of the home-services segment — which saw a rise in demand as people spent more time at home throughout the pandemic — as well as the support of its parent company.

Zach says the brothers went through many calls with executives from 360° Painting and were immediately blown away by how much stronger the brand’s communication and support was compared to the competition. “Looking into the logistics, there was information that was second-to-none compared to other companies,” he said.

The Galloways were also attracted to the impressive infrastructure of Premium Service Brands and the opportunity for multi-brand ownership. “With Premium Service Brands, we are able to not only tap into the infrastructure of 360° Painting, but also of the company’s other brands,” said Jay. “Around that three-year mark, we hope to start another business or at least look into another Premium Service Brands franchise.”

Premium Service Brands recently rolled out their “Own the Home” program which allows prospective franchisees the chance to grow vertically in the same market while saving 10% on their franchise fee. Diversifying a portfolio with multiple home services concepts in the same market gives franchisees the opportunity to establish a dedicated client base and cross-promote across businesses.

Looking ahead, the brothers also hope to hire a full staff, bring more jobs to the area and also give back to the community through Premium Service Brands’ non-profit organization Kids Lift.

For now, Jay and Zach are excited to bring a reliable painting service to the fast-growing community. Since their opening in January, the brothers have been working hard to bring their clients the most professional experience possible and grow brand recognition in the area.

“The best part about franchising and business ownership is that you are rewarded for how hard you work,” said Jay. “We are excited to put in that work and make the home service and painting industry more professional in Rockwall.”