TL;DR
Buffalo Wings & Rings is thriving by hiring more full-time employees, who provide long-term benefits and reliability. The brand has doubled the number of full-time employees since 2013, leading to a 6% increase in sales and a 25% drop in training costs.
The norm of part time shifts for employees in the restaurant and retail industries may be shifting itself. According to the Bureau of Labor Statistics survey data, nearly 5.7 million workers said they were working part time jobs because they couldn't get more hours or find full time gigs.
The Wall Street Journal recently examined the shift at some restaurants and retail stores hiring more full-time employees for the long-term benefits they provide, including Cincinnati-based elevated sports restaurant brand Buffalo Wings & Rings. While there is a higher cost involved with investing in full time employees, they are also more reliable - a Korn Ferry Hay Group analysis showed 69% of part-time employees leave their jobs every year, while only 27% of full-time employees leave.
At Buffalo Wings & Rings, CEO Nader Masadeh told The Wall Street Journal that full-time employees drive 6% higher sales and have significantly lower rates of absenteeism. The brand has doubled the number of full-time employees since 2013, which has led to a drop in training costs of 25%.
In this story
This story was originally published in 1851 Franchise on April 27, 2016. Burnaze summarizes and links to the original reporting.
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