Bennigan’s Builds Legendary Sales and Franchise Momentum for 2021

Bennigan’s builds legendary sales and franchise momentum for 2021, with a focus on innovation and customer satisfaction.

Read the original at Franchising.com
Bennigan’s Builds Legendary Sales and Franchise Momentum for 2021

TL;DR

Bennigan's achieved sales and franchise momentum in 2021 through innovation and customer satisfaction. The brand implemented various sales drivers, expanded its non-traditional brand, and licensed trademarked menu items to generate revenue.

When faced with the COVID-19 crisis, the iconic restaurant brand quickly moved to put the health and safety of its guests, team members and franchise partners above all else. At the same time, Bennigan’s implemented innovative sales drivers, like simplifying its menu, curbside pickup, delivery, grocery delivery and the addition of alcohol in carryout orders, all while adhering to CDC guidelines and safety protocols.

Over the past year, Bennigan’s also expanded the reach of its non-traditional brand, Bennigan’s On The Fly, to include delivery through virtual kitchens. The brand likewise began licensing trademarked menu items - including Death by Chocolate™, Oh, Baby Back Ribs™, and of course, the World Famous Monte Cristo - to other brands to generate incremental revenue. Additionally, Bennigan’s remained committed to menu innovation with the launch of limited-time chef-driven dishes and handcrafted signature cocktails throughout 2020.

“Even during a pandemic, Bennigan’s continues to demonstrate its resilience,” said Bennigan’s Chairman and CEO Paul Mangiamele. “We saw a V-shaped sales recovery after our dining rooms reopened, which we attribute to our unwavering commitment to maintaining the health and safety of our teams, guests and franchise partners, as well as our continuous menu innovation. Throughout the pandemic, we’ve leaned heavily into the deep emotional connections that our brand evokes amongst our loyal guests, and we kept them engaged and provided them reasons to return.

We’ve worked hard to create new ways to reach both new and long-time guests, including licensing several trademarked, signature dishes and launching Bennigan’s On The Fly virtual kitchens. We can’t wait to build on this impressive momentum in 2021.”

Now more than ever, Mangiamele has remained focused on fueling franchise growth by offering support to those who need it. Since the pandemic began, Mangiamele has been working with furloughed executives and “brand-less” franchisees who have been left with leases, buildings and equipment while lacking any franchisor support, to offer the opportunity to join Legendary Restaurant Brands’ franchise family and open their own Bennigan’s, Bennigan’s On The Fly or Steak & Ale.

In this story

This story was originally published in Franchising.com on January 7, 2021. Burnaze summarizes and links to the original reporting.

Read the full story at Franchising.com

Liked this? Get the week's franchise news, explained

  • Sunday 8 AM ET weekly + a monthly deep dive
  • Sections picked for the industries you follow
  • Every claim linked to its source. Free.

Free. We'll ask you to confirm. Unsubscribe anytime.