TL;DR
Saladworks franchisee Colleen Mading retains employees by hiring for character and providing recognition and training. Mading has employees who have been with her for five to seven years.
In the ten years that Colleen Mading has spent as a Saladworks franchisee, she has employees who have been with her for five to seven years.
"It is really their character I am hiring," says Mading. "I look for really nice kids, kind people. I can tell pretty well if they are kind and thoughtful people. That will translate into the customer service they will give and how they will work with their co-workers."
In this story
This story was originally published in 1851 Franchise on April 21, 2017. Burnaze summarizes and links to the original reporting.
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