TL;DR
Nashville Hot Chicken is a fast-casual restaurant franchise specializing in spicy fried chicken tenders and sandwiches, founded in 2018 by brothers Samuel and Tigran Melkonyan. The chain operates nine locations and provides franchising opportunities in the United States with an estimated initial investment ranging from $237,200 to $481,500.
Franchise overview
Nashville Hot Chicken is a fast-casual restaurant franchise specializing in spicy, cayenne-pepper-infused fried chicken tenders and sandwiches with customizable heat levels, including a diverse menu of sides and sauces.
Nashville Hot Chicken was founded in 2018 by brothers Samuel and Tigran Melkonyan and began franchising in 2020. Today, the chain operates nine locations.
Mission: Nashville Hot Chicken’s mission is to bring the fiery flavors of Nashville-style hot chicken to communities across the nation through a menu based on quality, simplicity, customization and consistency.
Vision: The brand’s vision is to make authentic Nashville hot chicken accessible nationwide through franchised expansion (especially multi-unit expansion) in a number of formats including traditional brick-and-mortar retail outlets, food trucks and cloud/ghost kitchen models.
Signature Heat Levels: The menu offers Southern heat through varied spice levels.
72-Hour Marinade: All chicken is marinated for 72 hours to ensure consistent flavor.
Authentic Nashville Preparation: The brand utilizes a specific process of marinating, flouring and frying chicken before coating it.
Signature Sauces: Offerings include unique accompaniments like the signature "NHC Pink Sauce.”
Specialized Menu Items: Beyond standard chicken, the brand offers specialized sides and appetizers. Some Halal options are also available.
Multiple Ownership Formats: Entrepreneurs can choose from three distinct entry points: traditional brick-and-mortar restaurants, mobile food trucks/trailers or cloud/ghost kitchen models.
Training: The program includes eight hours of classroom instruction and 38 hours of on-the-job training covering everything from food safety to bookkeeping.
Designated Territories: Franchisees are typically granted a territory defined by a three-mile radius or a population of 40,000.
Pre-negotiated Supplier Rebates: The franchisor manages purchasing arrangements with major vendors, which provides support funds and select ingredient rebates.
Managed Marketing Funds: A brand development fund handles high-level social media placement, general media and brand management.
Integrated Technology Systems: Owners receive setup and training on the Toast point-of-sale system (POS), which integrates online ordering, gift cards and customer rewards.
Site Selection, Buildout Guidance: The franchisor provides prototype plans, specifications and a list of approved design consultants.
Nashville Hot Chicken provides franchising opportunities in the United States. Visit the Nashville Hot Chicken franchise development website for more information on current franchising opportunities.
Initial costs and fees
Initial Costs: The estimated initial investment required to begin operation of a Nashville Hot Chicken franchise ranges from $237,200 to $481,500. The 2025 Franchise Disclosure Document (FDD) breaks these costs down as follows:
Initial Franchise Fee: The initial franchise fee for a Nashville Hot Chicken franchise is $30,000, which is due in full upon the signing of the franchise agreement.
Ongoing Fees: According to the 2025 FDD, Nashville Hot Chicken franchisees are responsible for the following ongoing payments and fees:
ROI Potential: Nashville Hot Chicken has not made return on investment data publicly available.
Franchisees receive comprehensive guidance during the development phase, including assistance with identifying and evaluating potential sites. Once a location is secured, the franchisor provides prototype plans and specifications, manages a list of approved design consultants and connects owners with designated vendors for essential equipment and initial inventory. This stage concludes with the review of a grand opening marketing plan to ensure a successful launch within the required 10-month window.
The initial training program consists of 46 total hours which are split between eight hours of classroom instruction and 38 hours of on-the-job training conducted at a designated restaurant or online (a curriculum covering food preparation, safety, POS system usage, bookkeeping and location-specific marketing). Initial training is mandatory for the managing owner and a designated manager. Following grand opening, the franchisor may require up to five days of annual training or supplemental on-site sessions to maintain operational standards.
On-site and remote operational assistance includes regular consultations regarding brand standards, menu innovation and performance optimization. The franchisor manages a brand development fund to help handle national and regional marketing (while also providing pre-approved local advertising templates and access to a library of social media campaigns).
Franchisees are required to implement a standardized technology suite, primarily centered on the Toast point-of-sale system (POS). The franchisor maintains remote access to this system to provide real-time data analysis and operational reporting. Franchisees also receive access to a confidential digital operations manual and the brand's proprietary business management system for tracking inventory, sales metrics and customer relationship data.
Nashville Hot Chicken does not specify any franchisee requirements with regard to liquid assets or net worth. No prior restaurant experience is required. The brand provides full training to operate a franchise location covering operations such as food prep, customer service, staffing, administrative ops and local marketing.
The franchisor requires the franchisee or a designated managing owner to be personally responsible for the overall management and supervision of the restaurant (which must be managed on-site at all times by either the managing owner or a qualified operating manager who has successfully completed the mandatory training program). Any hired operating manager must meet the franchisor's minimum standards and sign a confidentiality agreement. In addition to contributing to the brand development fund, franchisees must also spend at least 1% of their monthly gross sales on pre-approved local marketing.
Finally, owners are required to use the designated Toast point-of-sale system and the franchisor's proprietary business management system for all tracking and reporting.
The franchisor does not offer any direct or indirect financing to franchisees and does not guarantee a franchisee's notes, leases or any other financial obligations.
Market growth and trends
Primed for significant growth, the worldwide fast-casual marketplace is expected to grow in valuation by more than $200 billion by 2032. Expected growth sees the American market in particular reaching a valuation of more than $84 billion by 2029.
Growth in the United States is driven primarily by an embrace of concepts like quality and health (particularly amongst millennials), as well as concepts like convenience, sustainability and customization.
The consumption of chicken in particular remains quite steady in America, with the U.S. responsible for the sale of more than 5 billion fried chicken servings annually.
Overall, the fast-casual chicken sector in America is currently built for growth and investment, with an increase in demand driven by ideas like quality and convenience.
Nashville Hot Chicken distinguishes itself in the fast-casual franchised food realm thanks to quality chicken and a diverse array of dipping sauces (including their signature pink sauce). Nashville Hot Chicken emphasizes quality, with chicken prepared in an authentic Nashville fashion that includes 72 hours of marination.
In terms of competition, Nashville Hot Chicken faces several notable players in the fast-casual market focused on chicken, including KFC, Wingstop, Raising Cane's, Popeyes, Zaxby’s and Chick-fil-A. However, Nashville Hot Chicken’s unique focus on quality and variety sets the chain apart in a crowded marketplace.
Submit Franchise Inquiry: Complete the franchise inquiry form with your contact information, market interest and basic financial and background details.
Qualification Review: The franchise team reviews your submission to confirm fit, including your intended owner role, available capital and market goals.
Introductory Call: You have an initial call to discuss the concept, expectations and what ownership looks like day to day.
FDD Review: You receive and review the Franchise Disclosure Document and related materials as part of your due diligence.
Discovery and Validation: You meet the team, ask detailed questions and validate the opportunity through deeper diligence, which may include visits and conversations.
Finalize Agreements: If both sides align, you move forward with the franchise agreement and confirm your territory and next steps.
Site Selection and Buildout Planning: You work with the brand on site selection and buildout planning to prepare the location for approval and development.
Complete Training: You complete the brand’s training program, which includes classroom and hands-on instruction covering operations, staffing, customer service and local marketing.
Pre-Opening Setup: You prepare to open by hiring and training staff, setting up vendors and systems and executing local marketing plans.
Grand Opening: You open the restaurant with support focused on strong execution and local visibility.
Ongoing Support and Operations: After opening, you continue operating with ongoing support across operations, marketing, staffing and vendor relationships.
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In this story
This story was originally published in 1851 Franchise on January 28, 2026. Burnaze summarizes and links to the original reporting.
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