Touching Hearts at Home reaches milestone 100th franchise

Touching Hearts at Home, a provider of non-medical senior care services, announced Thursday that its franchise system has reached the 100-location milestone. The achievement reflects two strong years of growth and development during which the company has added more than 35 locations.

“Reaching 100 locations is a reflection of the strength of our franchise owners and the culture that has always defined Touching Hearts at Home,” said Todd Treml, CEO of Touching Hearts at Home. “Over the last several years, we’ve focused on building the systems, resources and support structure franchisees need to thrive. This milestone validates that approach and positions us for continued growth in the years ahead.”

Touching Hearts at Home was founded in 1996 by Renae Peterson, an experienced caregiver, and her two sons, Ryan and Andrew Lungstrom, who helped her launch the brand’s franchise platform in 2006. Their mission was to set a high standard for senior care services, with emphasis on integrity, empathy, and the belief in the dignity of all people. Today, Renae has stepped away from daily work at Touching Hearts at Home, but Ryan and Andrew strive to honor her legacy and ensure the brand stays committed to its original values.

“When our mother retired, we felt a tremendous responsibility to continue what she built,” said Ryan. “This company has always been franchisee-centric. Our goal was never simply to grow the brand – it was to preserve the culture, strengthen the support for our owners and ensure the mission she started would continue for generations.”

Touching Hearts at Home says that one of the driving factors behind their growth over the last two years has been investment in franchisee support, including business coaching, marketing tools, and additional operational guidance resources. Their 100th franchise is an expansion with an existing franchisee, illustrating how operators are growing along with the company.

“After experiencing the support and partnership we received as franchise owners, expanding with Touching Hearts at Home was an easy decision,” said David Ayad, co-owner of the company’s newest location in Fort Myers, Florida. “The team continues to invest in our success, providing the guidance and resources we need to grow while staying focused on delivering exceptional care in our communities.”